Customer Service Intern (Consumer Affairs)
Live the Exceptional With Soul. This is the singular purpose of Jaguar Land Rover.
At the core of these experiences are the products themselves. The Jaguar and Land Rover brands have undergone a dramatic transformation over the past years.
The Jaguar Land Rover Internship Program is an opportunity for personal growth and development from a business and learning perspective. Working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
Details of the program:
- The program is open to students at a Junior or Senior level in their Bachelor’s degree program or enrolled in a Master’s Program
- The Internship is for a full year, June 12, 2023 to May 24, 2024
- 29 hours per week during business hours (Business Hours: Monday- Friday 8:30am-5:00pm)
- Paid internship – $18/hour
Location: Mahwah, New Jersey (Hybrid Ways of Working schedule offered)
Department: Customer Service – Consumer Affairs
This internship will provide an opportunity to develop business acumen, leadership, and project management skills, as well as develop analytical and reporting skills. The successful intern will be responsible for supporting the Consumer Affairs team members in a variety of tasks and project areas, including getting exposure to such areas as Better Business Bureau (BBB), Canadian Motor Vehicle Arbitration Program (CAMVAP), Customer Settlements, Remarketing, Reacquired Vehicle Process, Vehicle Reconditioning and Title Processing. The main focus will be on processing documentation for settlements and adhoc process improvement projects, as required, supporting the department to meet business goals
What you will need:
- Bachelor’s Degree in progress (Junior or Senior), or pursuing a graduate studies degree (Law, Paralegal, Finance, Business, or related discipline preferred);
- 3.0 GPA or higher;
- General interest in the Automotive Industry
- Strong Excel and pivot table knowledge;
- Knowledge of PowerPoint
- Strong attention to detail
- Ability to be pro-active within the organization to find information from the right people
- Ability to research and marry information/perform analysis across programs
- Strong communication and presentation skills;
- High level of professionalism;
- Detail-oriented, self-starter, strong work ethic, team player, ability to build rapport and communicate confidently.
So Why Us?
- As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
- Be part of an international, inclusive, and open-minded company
- You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
- Quarterly Chair Massages
- Complimentary lunch
- And more!
Thank you for your interest in working for us, we love it here and think you will too!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Jaguar Land Rover North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Jaguar Land Rover North America, LLC complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#WEAREJLR
At Jaguar Land Rover, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential.
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