Manager of Data Strategies and Analytics

Salary: $87,500.00 – $95,000.00 Annually

Location : Thurston County – Olympia, WA

Job Type: Full Time – Permanent

Remote Employment: Flexible/Hybrid

Job Number: 2023-OCLA MDSA

Department: Office of Civil Legal Aid

Opening Date: 06/05/2023

Closing Date: Continuous

Description
Salary: $87,500 — $95,000 DOE
Location: Washington State (Highly Preferred)
Open: May 1, 2023
Close: Until Filled; OCLA reserves the right to close the recruitment at any time
Start Date: July 1, 2023 or as soon thereafter as possible

Overview
The Washington State Office of Civil Legal Aid (OCLA) seeks a justice-oriented individual to design, manage, and coordinate the agency’s data strategies and approaches to strategic application of relevant analytics.

OCLA is an independent agency in the judicial branch of state government. Recognizing that “the provision of civil legal aid services to indigent persons is an important component of the state’s responsibility to provide for the proper and effective administration of civil and criminal justice,” the Washington State Legislature established OCLA in 2005 to manage the then-small state investment in civil legal aid services to low-income people in Washington State. In the years since, the Legislature has greatly expanded the scope of OCLA’s responsibilities.

Consistent with , OCLA acknowledges that it and its contracted civil legal aid providers operate in a law and justice system historically grounded in racism and that time and again has administered justice differentially depending on the racial identities of those involved. OCLA was an initial subscriber to the As outlined in its Race Equity and Justice Statement of Purpose, OCLA is committed to being an active partner in carrying out the Washington State judicial branch’s commitment to ensuring equity and justice for people and communities throughout our state. It does this by:

  1. Underwriting, supporting, and overseeing effective, equity-driven delivery of civil legal services to low-income people throughout the State of Washington. In doing so, we require providers and contractors to focus on and actively engage with communities most harmed by poverty and lack of access to essential health, social, educational, and economic opportunities, services, and support. We do so recognizing that access to civil justice can mitigate and interrupt poverty-driven harms and suffering, including disproportionate contact with juvenile, child welfare, eviction, and criminal justice systems;
  2. Helping identify and address law and justice system practices, policies, and biases that cause or perpetuate differential treatment and disproportionate outcomes for poor communities, especially those harmed by structural racism. Based on this knowledge, we help facilitate changes necessary to transform existing systems that cause or perpetuate disproportionate harms to and injustices experienced by low-income people, families, and communities.
  3. Ensuring that we orient our internal policies, practices, and focus around our commitment to equity and anti-racism – both within the context of internal agency operations as well as in our engagement with external communities, partners, and contractors.
  4. Ensuring rigorous stewardship of and accountability for public funding entrusted to us, consistent applicable laws and our equity and anti-racism goals.

Duties

Manager of Data Strategies and Analytics

OCLA is committed to data driven design of civil legal aid programs and related systems and recognizes the need for robust internal strategic data design, system development, analysis, and integration into program operations. The purpose of this position is to internalize capacity to develop, implement, and manage data strategies that promote and enhance accountability to agency responsibilities across all programmatic areas consistent core agency mission, values, and race equity commitments. The Manager will:

  1. Coordinate with each program lead and team to identify and incorporate into client service contracts relevant quantitative and qualitative data collection and reporting requirements designed to enhance accountability to the objectives of each client service program consistent with OCLA’s race equity Statement of Purpose.
  2. Manage principal agency data platforms.
  3. Identify and support program leads and the executive team in evaluating the need for new or replacement of existing data platforms.
  4. Design and produce custom reports and presentations that support program managers and teams to actively monitor, evaluate, and report on relevant performance indicators in each program area.
  5. Train and support program and support team members on the effective use of data platforms, dashboards, and related analytics tools.
  6. Receive and respond to specific data requests from program leads and the executive team.
  7. When acquired, lead implementation and support efforts for OCLA’s replacement contracts management software.
  8. Managing GR 31.1 administrative records discovery and presentation using Microsoft eDiscovery tools.
  9. Such other responsibilities as may be required by the executive management and program team leads.

Qualifications

Skills and Background

  1. At least three-years’ experience in the design and implementation of strategic data approaches to integrated design, implementation, and analysis of civil legal aid, governmental, or non-profit human or social service programs (required)
  2. Experience with and competency in using a range of data tools relevant to civil legal aid service delivery including Legal Server (highly preferred), CLIO, Defender Data/CAROS, MSFT Power BI and related Microsoft data analytic and presentation tools, and other platforms (preferred)
  3. Experience with and competence in using Microsoft e-Discovery tools (preferred)
  4. Demonstrated understanding of the impact of race, bias, discrimination, and differential treatment of communities disproportionately composed of Black, Indigenous, and people of color, individuals who identify as LGBTQ2S+ or other sexual minorities, individuals with disabilities, immigrants, limited English speaking persons, and others who have been historically harmed and denied access to civil legal aid services (required)
  5. Commitment to engaging with, contributing, and supporting agency efforts to implement its Race Equity and Justice Statement of Purpose and Values (required)
  6. Understanding and familiarity with geodata mapping and applied analysis (preferred)
  7. Demonstrated ability to work as part of a team and collaborate across multiple systems and programs (preferred)
  8. Knowledge and understanding of courts, court systems, administrative, and related law and justice systems that affect low-income people (preferred)
  9. Excellent written and verbal communication skills. (required)
  10. Proficiency with Microsoft Office Suite applications (esp. Word, Excel, PowerPoint) (required)

Reporting

The Manager of Data Strategies and Analytics works directly with program managers and teams. They report to the executive management team.

Supplemental Information

Compensation and Benefits

Location: OCLA is located in Olympia, WA. This position is eligible for remote work subject to periodic travel to OCLA and other locations in Washington State as demands of work may require.
Salary: $87,500 to $95,000 DOE
Benefits: Paid medical/dental, life insurance, and long-term disability insurance programs Leave: Paid vacation and sick leave benefits Retirement: Employer contributions to state retirement benefits

Click here for more benefits information.

Application Procedure

Applications must be emailed to jobs@ocla.wa.gov and should include the subject heading Statement of Interest – Manager of Data Strategies and Analytics

Submissions must include:

  • A cover letter and resume outlining the applicant’s credentials and professional/lived experience that is responsive to the skills and background outlined in this Notice
  • A list of at least three (3) peer professional references who can speak to the applicant’s competencies and skills required for this position
  • A self-edited writing sample describing a particular data analytical approach and rationale
  • A completed application for state employment ()

CLOSING DATE: The announcement will remain open until filled, and applications will be accepted until the position is filled. OCLA reserves the right to close the recruitment at any time.

Additional Information

The Office of Civil Legal Aid (OCLA) is committed to equity and inclusion in hiring and employment practices and full compliance with federal and state equal employment opportunity and non-discrimination laws. OCLA strongly encourages members of diverse and historically disfavored and underrepresented demographic communities to apply. OCLA will not discriminate against any person on the basis of race, creed, color, national origin, citizenship, or immigration status; families with children; gender (including gender identify and gender expression); marital status; sexual orientation; age; veteran or military status; the presence of any sensory, mental, or physical disability (actual or perceived); or the use of a trained dog guide or service animal by a person with a disability.

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That’s why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees’ Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems’ web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 12-31-2022

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