Department Summary
At Boost Mobile, we deliver value without compromise, continually redefining what’s possible from a mobile carrier for more than nine million customers.
Our teams reimagine connectivity through new platforms, new business models and new ways of thinking. Today, we’re building a multi-brand wireless telco alongside DISH and its first-of-a-kind network to upend the retail market and deliver groundbreaking new experiences for all.
Together, we’ll draw on our legacies of disruption to change the way the world communicates.
Job Duties and Responsibilities
This Manager of the PMO Boost team will be working within the Boost Mobile Platform and Project Management Team under the Boost Operations team. They will be working in a collaborative and fast-paced environment spanning the Boost Mobile and broader Dish organizations.
Responsibilities:
- Lead and manage a team of other Senior and Junior Program Managers that support National Retail and GenMobile projects, Affordable Connectivity Program (ACP), and disaster response.
- Lead, influence and partner across the platform team and cross-functional teams to help define the the PMO and Go-to market launch strategy, including identification, assessment, prioritization and implementation processes
- Provide effective leadership, drive successful, on-time delivery of launch, schedule, scope and budget for National Retail and GenMobile strategic projects as assigned
- Launch planning coordination and support including warranty period
- Effectively manage and resolve risks or issues in a timely manner
- Conduct and lead team meetings to effectively achieve project goals; obtain feedback and approvals for requirements documents
- Provide accurate, current project status and updates to team and Executives
- Be the business lead/POC representative into IT teams collaborating to ensure all appropriate business team members are included in requirements, use cases, and customer experience meetings, as necessary
- Be a business advocate with various IT and other cross functional teams. This will require understanding of the products and services being requested and the impacts to the business
- Create a culture of sharing/learning and motivating amongst team members and cross-functional teams; build team relationships
LI-CG2
Skills, Experience and Requirements
- BA/BS in a technical or business discipline, or
- 5+ years of program, project, and product management experience, or equivalent combination of education and experience
- 2+ years of experience leading a team
- Experience launching products and services to the consumer market
- Excellent organizational, facilitation, and written/verbal communication skills required
- Ability to extract, document and manage cross functional team tasks to completion
- Ability to matrix manage cross functional team members
- Self-motivated with strong, proven, analytical and problem-solving skills
- Ability to collaborate with cross-functional resources and work well in a rapidly changing environment
- Ability to extract, document and manage cross functional technical and Marketing team tasks to completion
- Ability to advocate for business needs while keeping projects on track
- Experience in the wireless industry preferred
This role is not eligible for sponsorship
Salary Range
Compensation: $83,950.00/Year – $119,900.00/Year
Compensation and Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.