Market Research Consultant

Additional Information About the Role

BJC Healthcare is seeking a team member to complete market research for various programs within the organization.

Ideal candidates should have experience designing/writing surveys and questionnaires and be able to utilize best practices to execute projects from start to finish.

Candidates should have experience with market research tools.

Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Preferred Qualifications

Role Purpose

This position supports all BJC hospitals and service organizations (HSOs) by helping to design, implement and report primary market research efforts for BJC HealthCare. The individual will work closely with the Market Research manager and Marketing & Communications (MarComm) colleagues for ongoing and project-based market research related to hospital marketing, clinical program marketing, patient experience, strategic planning and operations.

Responsibilities

Partners with HSO and Clinical Program Marketing colleagues to understand and align on opportunities to use market research to guide strategic marketing priorities and messages, in support of both reputation and volume objectives.

Supports the design and implementation of primary qualitative and quantitative market research projects by writing and programing survey instruments, conducting statistical analyses of the findings and writing/presenting the final report.

Collaborates with external research vendors and partners to ensure high-quality research results within budget and timeline constraints.

Communicates insights and recommendations to MarComm leadership and other key stakeholders based on the results of primary research.

Works with the Market Research Manager to prepare data dashboards to demonstrate the current state of strategic marketing projects and measurement.

Minimum Requirements

Education

Bachelor’s Degree

Experience

< 2 years

Supervisor Experience

< 2 years

Preferred Requirements

Education

Master’s Degree

Experience

2-5 years

Supervisor Experience

2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer