Overview
The Marketing & Group Ticketing Coordinator will assist with all sales of new and renew Group Ticket Sales, grassroot marketing efforts, and assist the Box Office Director on event days. The Marketing & Group Ticketing Coordinator will coordinate group sale transactions and report to the Marketing Manager and Box Office Director in relation to their goals. In addition, facilitate the group sales department efforts to fulfill various asset experiences each event, communicating with the entire staff on these events and analyze them to improve for the future. The ideal candidate is someone with prior experience working within sports, event ticket and hospitality sales. The role will work directly with the Marketing Manager and Box Office Director to manage the business plan, budget, and overall strategy for the department.
This role will pay a salary of $14.71 to $18.03.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Responsibilities
Essential Duties & Responsibilities –
- Responsible for promoting a culture of innovation, where new group programs and offerings are created and new ideas are continuously explored.
- Work with the Box Office Director to assure all FEVO group sale events are being created and utilize the FEVO platform for group sales, fundraising, etc.
- Coordinate with Box Office Director and Marketing Manager to develop and grow a database of group sales leads through prospecting and networking events.
- Attend all events to manage all sales related activities.
- Generate new/increased sales revenue opportunities through: Cold calling local businesses/partners, little league teams, soccer teams, cheerleading groups, etc.
- Deliver prompt and accurate Group Sale reports to the Box Office Director.
- Maintain well-organized inventories of sales accounts and event day assets to ensure optimal sell-thru rate and maximize revenues.
- Implement Birthday group packages (include birthday signage on our IPTVs for the birthday person – in rotation with other graphics, or other no-cost items). Schedule these needed items with Technical Services Manager.
- Sell West Club private group packages.
- Introduce yourself to each sold group day of event.
- Work alongside Regional Marketing Director & Group Sales OVG360 contact for tips and corporate updates.
- Assist with operating the Box Office for cheerleading events, trade shows, GA events as needed.
Assigned Marketing Duties –
- Distribute upcoming event signage to local business partners.
- Update upcoming event napkin dispensers and facility static signage.
- Brainstorm artist gift ideas as needed.
- Complete and submit monthly digital reports.
- Be present for any Marketing & Regional Group Sale calls.
Qualifications
- 1-2 years of related work experience.
- Demonstrates or has prior sales experience/knowledge.
- Ability to assist in the management of group sale accounts and ways to enhance the group sales experience.
- Bachelor’s degree or equivalent experience.
- Strong verbal and written communication skills.
- Highly organized with good coordinating/project management skills and ability to meet tight deadlines and work in a high-pressure environment.
- Ability to analyze problems involving many variables.
- Proficient in MS Office – TM1 Sales platform and HOST experience preferred.
- High level of demonstrated professionalism, integrity, and ability to maintain sensitive information.
- Competitive, self-motivated and creative-thinking skills and a team-first attitude
- Ability to work flexible hours including evenings, weekends, and holidays.
Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.