Job Details
Job Location
San Antonio Food Bank – Culinary Building – San Antonio, TX
Position Type
Full Time
Education Level
Bachelors Degree
Salary Range
$38,000.00 Salary/year
Travel Percentage
Negligible
Job Shift
Day
Job Category
Nonprofit – Social Services
General Description: The primary objective of this position is to ensure and execute the recruitment, adequate compliance and capacity building of meal program partnerships engaged with contractual requirements and federal, state, and local government regulations (USDA, TDA, Feeding America, and City Authorities). The secondary objective of this position is to ensure all partnerships are engaged in all SAFB programs for the benefit of client access.
Essential Functions:
- Seek new partnership opportunities in the community proactively.
- Complete a partner needs assessment by identifying gaps in needed SAFB services and resources.
- Evaluate programing effectiveness.
- Establish and maintain accurate and complete participant files for each partner, with appropriate and up-to-date information and documentation as per program procedures and guidelines.
- Maintain data quality by monitoring files and data for accuracy and error.
- Coordinate and oversee volunteers, seasonal staff and collaborate with partners to ensure program success.
- Establishing and maintaining effective relationships with customers via email, phone and in person, and virtual meetings.
- Monitors all partner activities according to program regulations and follow up and mentor where opportunities exist.
- Ensure timely monitoring and compliance of all partner sites.
- Ensure the site program operates in accordance with SAFB, Local, TDA, and USDA requirements.
- Assists in the training of program sites to ensure program compliance.
- Provides orientation and training to new and existing partners in Food Bank, TDA, and USDA requirements and regulations.
- Responsible for ensuring site compliance which includes but is not limited to reporting, food safety, site responsibilities and program regulations.
- Prepare reports of visits and reviews.
- Provide support in all administrative and clerical functions as required by management.
- Report unresolved or critical issues to the Business Development Manager
- Monitor site progress in adherence to corrective action communicated.
- Ensure sites are aware and accessing all eligible SAFB programs including nutrition education, access to federal assistance programs and eligible distribution programs.
- Ensure accurate recording and input of all site data and program reporting.
- Will communicate to appropriate internal staff program deliverables such as meal counts, site closures and site activity status.
- Assist with all preparations for annual formal reviews by TDA, USDA, Feeding America, COSA and any other auditors.
- Assist in maintaining weekly, monthly, and annual reports to outline all activities of the Business Development team.
- Works closely with the Business Development Manager to develop and implement program delivery and recruitment program.
- Outline outreach ideas and promotional strategies to ensure partners and clients in the community have access to meals.
- Assists other programs of Partner Services when necessary.
- Other duties as assigned.
- A bachelor’s degree from an accredited college or work experience in related field preferred.
- Supervisory experience
- Proficient in Microsoft Office, Excel, Word and database reporting.
- Excellent written and verbal communications skills.
- Experience in conflict resolution.
- Ability to manage time efficiently and to work independently with minimum supervision.
- Ability to work cooperatively with other staff, volunteers, and agency personnel.
- Knowledge of Federal, State, and local laws, regulations, policies and program compliance.
- Skill in providing educational and training assistance for partner employees.
- Skill in comprehending and evaluating facts and problems associated with program compliance and operation situations; exercising sound judgment; and taking decisive and timely action in accordance with standard operating procedures.
- Orientation to detail, accuracy, and the meeting of deadlines.
- Ability to manage multiple complex tasks simultaneously and independently to meet deadlines.
- Ability to maintain effective working relationships with outside organizations, elected officials, and general public.
- Good judgment and discretion.
- Ability to represent the Food Bank in a courteous professional manner.
- Possession of a current Texas driver’s license, a clean driving record, and current vehicle insurance.
- Access to reliable transportation.
Preferred:
- Training experience
- The ability for effective public speaking
Physical Demands
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly required to sit, talk, hear, reach, and utilize fine manipulation and near visual acuity. The employee is frequently required to walk, utilize gross manipulation, push, pull, stoop, and keyboard. The employee must occasionally lift, and/or move up to 50 pounds.
Work Environment
This job is performed in an indoor environment, periodically travel will be required and occasionally may require attendance at outdoor events, occasional prolonged and irregular hours. You may be required to drive to different locations with varying conditions. The noise level in the work environment is usually moderate.
The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties.
COVID-19 Vaccine Requirement
It is the San Antonio Food Bank’s duty to provide and maintain a workplace that is free of known hazards. We are adopting a policy that all applicants be vaccinated prior to their first day of employment. The policy is to safeguard the health of our employees and their families, our clients and volunteers, and the community at large from infectious diseases, such as COVID-19 or influenza, that may be reduced by vaccinations. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable.
Applicants in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must submit a completed request for accommodation form to the Human Resources Department. Accommodations will be granted where they do not cause undue hardship or pose a direct threat to the health and safety of others.