Salary: $66,352.00 – $88,982.40 Annually
Location : Portland, OR
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 2023-0039-COMM
Department: Communications
Opening Date: 06/21/2023
Closing Date: 7/10/2023 5:00 PM Pacific
Position summary
This position is pending council approval and adoption of the new fiscal budget expected July 1, 2023.
Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today and tomorrow. We offer a highly competitive compensation and benefits program.
Are you a savvy person that understands the in and outs of social media platforms? Do you get excited about metrics and planning for progress? Are you comfortable with being in front of news cameras and speaking publicly? Do you champion the idea that people with the least amount of power can and should share their lived experience to help elected officials make informed decisions? If any of these statements describes you, then come join our team and become the Media and content coordinator for Metro.
This role will be a member of the central communications team which our main goal is to raise awareness and build trust with multiple audiences around greater Portland. We are a diverse team looking for a passionate and emotionally intelligent teammate to join us as we share community stories, promote Metro council initiatives and highlight key Metro initiatives that aim to make our regional a great place for everyone.
The central communications team works across departments and the agency to ensure we reach a variety of audiences and stakeholders with clear, consistent and accessible information. Metro’s diversity, equity, and inclusion strategy is a visible and meaningful component of the department’s public-facing communications work. The team is responsible for development and distribution of , videos, and social media content to fully support the department’s communications goals.
The media and content coordinator will be responsible for collaborating with content creators to develop and implement successful social media content. They will oversee social media schedules, determine success or failure by pulling key performance indicators and suggest creative ways to engage with community and promote Metro’s brand.
This role will also work closely the Media Relations lead to develop intake process for media inquiries, develop templates and standard messaging, and provide coverage for media responses on a rotating basis. Metro seeks to grow its proactive media components and strategy while curating relationships with media partners.
As the Media and content coordinator you will:
- Manage calendars, media lists, media coverage and maintain relationships with stakeholders, media and partners
- Edits and proofreads social media content, videos, press releases and other communications deliverables
- Organize inquiries from media and collaborate with partners for response
- Develops public and media relations strategies to support overall messaging needs
- Provides communications counsel, tactics options and suggestions to program staff across the agency
- Measure web traffic and social media sentiment, monitor SEO
- Demonstrated ability and/or experience applying a racial equity lens to communications planning and tactics
Attributes for success:
- An understanding of communications best practices to identify opportunities to advance engagement by directly generating web content, social media posts and managing media relations
- Strong understanding of social media platforms and trends
- Demonstrated capabilities in content creation, metrics development and analysis, SEO/SEM campaigns, reporting on key project indicators
- Administering vendor contracts, tracking invoices and procurement processes
- Excellent writing and communications skills
- Empathetic listener who can express themselves clearly and maintain self-awareness
- Ability to interact effectively with elected officials, representatives of other governments, senior management, associates and the public
- Understanding of trauma-informed concepts to use when engaging with coworkers and community partners
- Creative problem-solver who can co-create deliverables with teammates from a variety of stakeholders
- Knowledge of media production, communication and dissemination techniques, tactics and methods (including alternative ways to use written, oral and visual media)
- General knowledge of the principles and methods of web site information architecture and design layout
- Capability to quickly and accurately translate technical information into a variety of publications and media so it can be easily understood by a general audience
- Ability to converse, speak or write Spanish, Mandarin, Vietnamese or Russian is a plus
- Preferred knowledge or interest in public information officer emergency management training
Diversity and inclusion: At Metro, we’re committed to hiring a workforce representative of the communities we serve, recognizing that a diverse workforce strengthens our organization. We invest in employees by supporting equitable and inclusive hiring practices, employee policies and training programs.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum qualifications
- Bachelor’s degree in journalism, communications, marketing, public relations, political science or a related field AND
- 2 years professional level experience in Public Relations or Affairs OR
- Any combination of education and professional or personal lived experience that provides the knowledge, skills and abilities required to perform the job.
Working environment: Our team works in a hybrid environment with flexibility of preferred working conditions. There may be an occasional need to meet on-site for meetings or site visits.
If this statement is true for you, then you may be ineligible to apply:
If I was terminated for cause during any of my employment with Metro, or resigned in lieu of termination, I understand I may be ineligible for rehire for a minimum of 3 years.
Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.
- Local government affairs/relations experience;
- Experience with social media and digital marketing
- Previous work experience with local new agencies
COMPENSATION AND REPRESENTATION
Based on the Oregon Pay Equity Act requirements, Metro’s internal equity review process, and the candidates’ qualifications, the appointment will typically be made between $66,352.00 – 73,132.80 annually. The full-salary range for this position is $66,352.00 – $88,982.40 annually.
This position is not eligible for overtime and is represented AFSCME 3580 union. It is classified as an Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions.
SCREENING AND EVALUATION
The application packet: The application packet consists of the following documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.
- Attachment of a resume
- Attachment of a cover letter describing your experience as it relates to duties of this position.
The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.
- Initial review of minimum qualifications
- In-depth evaluation of application materials to identify the most qualified candidates
- Consideration of top candidates/interviews
- Testing/assessments (if applicable)
- Reference check
Questions?
Recruiter: Megan Warneke
Email: megan.warneke@oregonmetro.gov
Additional Information
Equal employment opportunity: All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law. Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities.
Online applications: Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, call 503-797-1570.
Accommodation: Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in this process. To obtain confidential assistance please contact Human Resources 503-797-1570.
Pay equity at Metro: Every worker must get equal pay for equal work regardless of your gender, race, age or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.
Public Employees Retirement System (PERS): Unless otherwise stated in a collective bargaining agreement,Metro pays both the employee and employer portion of PERS contributions for eligible employees.
Veterans’ preference: Under Oregon Law, qualified veterans may be eligible for veterans’ preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans’ preference for this job, please provide qualifying documents as instructed during the application process.
Metro provides generous health care benefits that vary depending on the plan the employee chooses, bargaining unit affiliation and employment status. Metro participates in the State of Oregon Public Employees Retirement System (PERS).