Media Services Technician CL3
Full-time, Regular, Non-Exempt Position
Per Collective Bargaining Agreement
Internal Candidates May Apply starting April 20, 2023
External Candidates are Welcome to Apply on or after April 25, 2023
The University of Maine System is accepting applications for a Media Services Technician CL3. This position is responsible for performing duties related to the general maintenance, delivery, and support of a variety of classroom/distance learning and/or audio/video services. Tasks are diverse, requiring general knowledge and skill in multiple areas of audio, video, computer equipment, and services. The Media Services Technician CL3 applies a broad knowledge of classroom/distance learning and/or related audiovisual and computer technologies to ensure consistent and reliable operations and support. Flexible scheduling is required, including mornings and weekends.
Operating within a shared services model, the offices of Information Technology, Strategic Procurement, Human Resources, Facilities, Risk and General Services, Finance and Budget, Shared Processing Center, General Counsel and Organizational Effectiveness partner to form the University Services organization.
Charged with delivering key administrative functions across the System, University Services is dedicated to leveraging its significant unit and collective resources to not only serve the immediate needs of its constituents, but deliver sustainable economies and efficiencies for the future benefit of the System as well.
This position is based at the University of Southern Maine, Portland campus. Travel between campuses (Portland, Gorham, Lewiston-Auburn) is required, but not on a regular basis.
Competencies:
- Excellent customer service and interpersonal skills.
- Excellent problem-solving skills; Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions.
- Aptitude with, and desire to learn about and support new technologies including audio, video, computer hardware and software, and media control systems.
- Communicates effectively, orally and in writing.
The starting rate is $20.71 for a new hire or the appropriate transfer rate for a current employee within the ACSUM collective bargaining unit. In addition, the University will contribute up to a 4% matching contribution to the UMS retirement plan. Additional benefits include medical, dental, vision, and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers a wellness program.
Review of applications begins immediately. For full consideration, materials must be submitted by May 26, 2023.
About the University:
Established in 1968, the University of Maine System (UMS) unites six distinctive public universities, comprising 10 campuses and numerous centers, in the common purpose of providing quality higher education while delivering on its traditional tripartite mission of teaching, research, and public service. A comprehensive public institution of higher education, UMS serves more than 30,000 students annually and is supported by the efforts of more than 2,000 faculty, more than 3,000 staff, and a complement of adjunct faculty. Reaching more than 500,000 people annually through educational and cultural offerings, the University of Maine System also benefits from more than two-thirds of its alumni population residing within the state; more than 123,000 individuals. The System consists of six universities: The University of Maine (UMaine), including its regional campus the University of Maine at Machias (UMM); the University of Maine at Augusta (UMA); the University of Maine at Farmington (UMF); the University of Maine at Fort Kent (UMFK), the University of Maine at Presque Isle (UMPI); and the University of Southern Maine (USM). The System also includes the University of Maine School of Law and the University of Maine Graduate and Professional Center.
University of Southern Maine:
Known for its academic excellence and student focus, the University of Southern Maine (USM) is a community-engaged university taking advantage of its three-campus location in the economic and cultural heart of Maine to provide unmatched, authentic, hands-on learning experiences. This gives our graduates a leg up in launching their careers, while at the same time meeting the workplace needs of our region and state.
Our significant financial and academic support provides our students access to a high-quality education, helps ensure their success once they are here, and enables them to pursue and realize their dreams upon graduation.
Reflecting the community it serves, USM has become known as “the University of Everyone,” welcoming a diverse mix of ages, backgrounds and income levels to our 8,000 plus student body. Ranging from traditional high school graduates to adults completing their degree, from high achievers to those who may not have seen a college education in their future, from new Mainers to veterans who have served our nation, the University of Southern Maine supports their academic pursuits and encourages their advancement.
Qualifications:
Required:
- Two years of technical or specialized training beyond high school, or combination of equivalent relevant experience and education.
- Three years of technology support experience.
- Experience with audiovisual technology support.
- Customer service focus.
- Valid Driver’s License and be an authorized and approved University Driver based on the Driver Administration Policy.
- Experience with integrated audiovisual presentation and video teleconferencing technologies; including but not limited to audio mixers, video switchers.
Preferred:
- Undergraduate degree.
- Technology support experience in an academic setting.
- Live event technology support or planning experience.
- Familiarity with Extron media control systems.
Other Information:
Materials must be submitted via “Apply For Position” below. You will need to create an applicant profile and complete an application which includes contact information for three references and upload:
1) a cover letter which describes your experience, interests, and suitability for the position
2) a resume/curriculum vitae
Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.
The successful applicant is subject to appropriate background screening.
The University of Maine System is an EEO/AA employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender expression, national origin, citizenship status, age, disability, genetic information or veteran’s status in employment, education, and all other programs and activities. The following office has been designated to handle inquiries regarding non-discrimination policies: Office of Equal Opportunity, University of Maine, Room 101 Boudreau Hall, Orono, ME 04469, 207-581-1226. TTY 711 (Maine Relay System).
Length:
Fiscal Year (12 Months)
Required Documents:
Cover Letter, Resume/CV