Job Type
Full-time
Description
About our Organization
Ammonoosuc Community Health Services was established in 1975 by Dr. Jennifer Lewis, a visionary who recognized the need for health care services in rural norther New Hampshire. Over the years since inception, ACHS found a permanent home in Littleton, NH (1994), expanded its reach by adding care delivery sites in Warren (1994), Whitefield (1998), Franconia (2002), and Woodsville (2007). We pride ourselves in being able to provide integrated care in both the Medical and Behavioral Health realms, allowing our patients to get all of their care under one roof.
Benefits
ACHS offers a wide variety of benefits to its employees. Here are just a few:
– 100% COMPANY PAID BENEFITS:
o Vision – COMPANY PAID FOR YOUR WHOLE FAMILY!
o Long-Term Disability – COMPANY PAID!
o 1x your annual salary in a basic Life Insurance Policy (up to $150k) – COMPANY PAID!
o Hospital Indemnity and Accident Insurance
– COMPANY PAID for employee
– Additional coverage for spouse and dependents available
– ICHRA Medical Plans via the marketplace
o With the Individual Coverage Health Reimbursement Arrangement, you get a choice of over
20 different plans to choose from so you can tailor your medical plan to your individual or
family needs!
o Don’t need medical? If you are covered under a spouse’s plan, you get a $150/month Opt-Out payment!
– Dental
– Short-Term Disability
– Critical Illness Insurance
– Cancer Insurance
– 403B retirement plan with company match
Paid Time Off
Start accruing PTO from day one! Accrual happens every pay period and you can earn up to 20 days in your first year to use for holidays (8 per year), personal, and sick time…with an increase in accrual rate after your first anniversary!
Other Benefits to Working at ACHS
– Experience a work-life balance with a Monday – Friday, day shift work week!
– Got chosen for Jury Duty? No worries! We will pay you for the whole day
– Bereavement Leave in the unfortunate event a loved one passes away
– Tuition Reimbursement to help you further your education for the role we hired you into
– Health and Wellness Reimbursement Program where we match 50% up to $100 ($50 back in your
pocket) for purchasing anything having to do with your physical or mental health and well-being!
– Referral Bonuses for convincing your friends this is an awesome place to work too!
Does all of this sound AMAZING to you?! Apply today to potentially join our staff and give back to the communities that you live in!
ABOUT THE POSITION:
The Medical Information Specialist Manager works collaboratively with users of the Electronic Health Record. They will be responsible for the management of scanning software and IndxLogic, along with entering all incoming medical data. This role provides strategic leadership and day to day operational support to the team of ACHS Medical Information Specialists.
Requirements
ESSENTIAL RESPONSIBILITIES
- Provide leadership to the team of Medical Information Specialists, enabling them to operate at peak efficiency. The MIS team members will report directly to this position.
- Develop and maintain understanding and working knowledge of the Electronic Health Record system and its relationship to other information systems within the organization.
- Design, develop and implement a comprehensive training program for new medical information specialists, as well as maintain an effective process for reinforcing the learning.
- Use standard systems analysis techniques while working collaboratively with the clinicians and the Information Systems department to identify, develop and implement technology enabled process improvements to capture the necessary clinical data within the electronic health record.
- Provide pro-active application support to Medical Information Specialists Team users, including problem resolution and general management tasks.
- Monitor and support the LinkLogic cross reference file for IndxLogic.
- Upgrade MIS systems when necessary and corrects errors to maintain the system after implementation
- Conduct regular staff meetings to help address application-related issues or concerns.
- Assist with recruitment, hiring and orientation of new Medical Information Specialists staff
- Provide on-going training to staff regarding policies and performance expectations in conjunction with Employee Education and Safety Coordinator
- Oversee coaching and disciplinary processes of Medical Information Specialist staff
- Conduct 90-day and annual performance evaluations and develop individual staff development (performance improvement plans) as needed for Medical Information Specialist staff
- Oversees MIS staff work schedules and time-off requests, reviews and approves timesheets for staff. Maintain paid time off calendar for staff
- Comply with ACHS protocol for reporting staff injury or incident reports
- Participate in the development of new policies and procedures; update and maintain existing policies and procedures as needed; ensure staff understand and consistently follow all departmental policies and procedures
- Meet with MIS staff on a regular basis (weekly or monthly) to review departmental progress in meeting goals
- Employee must be able to relate to other people beyond giving and receiving instructions: (a) can get along with co-workers or peers without exhibiting behavioral extremes; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond appropriately to criticism from a supervisor.
- Other duties, hours and ACHS site placement may be assigned.
REQUIRED KNOWLEDGE; SKILLS & ABILITIES
- Ability to accept responsibility and account for his/her actions.
- Ability to perform work accurately and thoroughly.
- Ability to adapt to change in the workplace.
- Ability to communicate effectively with others using the spoken word.
- Ability to communicate effectively with others using the written word.
- Ability to participate with a group to achieve a goal.
- Ability to make critical decisions to solve a problem or reach a goal while following company procedures.
- Ability to organize well and follow a systematic method of performing a task.
- Ability to find a solution for or to deal proactively with work-related problems.
- Ability to utilize the available time to organize and complete work within given deadlines.
- Knowledge of and ability to use computer systems and programs.
EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor’s Degree (four-year college or university) or equivalent related experience.
CERTIFICATES & LICENSES REQUIREMENTS
Valid Driver’s License
COMPLIANCE REQUIREMENTS
This position requires compliance with ACHS’s compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the Medical Information Specialist Manager’s regular performance evaluation.
OTHER REQUIREMENTS
Must have working knowledge of Windows networking and XP desktop operating systems. IT support experience a plus. Experience with GE Logician/Centricity or a similar healthcare clinical system and/or training a plus.