Job Details
Level
Entry
Job Location
Fairfield – Fairfield, CT
Position Type
Full Time (30+ hrs/wk)
Education Level
High School Diploma/Equivalency
Salary Range
$17.00 – $21.00 Hourly
Travel Percentage
Up to 50% of the time
Job Shift
Day
Job Category
Administrative Support
Description
PATIENT CARE COORDINATOR
WHO WE’RE LOOKING FOR
Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI Vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time. We want to build a talented team that help us focus on delivering exceptional eye care: the kind of team people want to be a part of, and the kind of team our patients can’t live without.
We want to learn more about you and the kind of team culture you can help us create. We are interested in your relevant skills and what you can do. We are even more interested in your positive attitude and flexible mindset!
THE OPPORTUNITY AT HAND
We’re looking for an empathetic Patient Care Coordinator (PCC) to join our team. PCC’s are often the first impression a patient has of OCLI. You’re interacting with patients and providers, and building relationships with them, while making sure the office is running smoothly. You’ll be handling medical records, managing insurance verifications, and most importantly, managing the patient experience. You have a positive attitude and are motivated to provide an excellent experience to anyone that walks through our clinic doors.
OUR EXPECTATIONS OF YOU
- You’ll provide our patients with a high level of service
- Manage complex scheduling of patients and ensure timely handling of all patient matters
- Register patients and manage patient flow in the office
- Provide additional administrative support
- You’re a self-starter
- You’re flexible and willing to go the extra mile to get the job done
- Must have reliable transportation to and from work
- Must be able to work 2 Saturdays a month
Qualifications
WHAT YOU’LL NEED TO SUCCEED
- Minimum of one year of experience in a customer service environment
- Excellent verbal and written communication skills
- You’re comfortable managing sensitive patient information and medical records
- You’re able to work collaboratively and cooperatively with a team
- You’re able to provide white glove service to our patients
- You’re detail oriented with strong problem solving skills
- You have basic computer knowledge and are comfortable Microsoft office programs
- Medical Office experience or experience dealing with patients is considered a plus
- Familiarity with an EMR system is considered a plus
WHO WE ARE
Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime.
With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others.
At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.