Job Details
Job Location
Hutchinson, KS
Position Type
Full Time
Education Level
High School/GED
Salary Range
$15.00 – $17.00 Hourly
Travel Percentage
None
Job Shift
Day
Job Category
Real Estate
Description
About Members Mortgage Services (MMS)
Members Mortgage Services connects Credit Unions and their members with competitive mortgage loan products. MMS is owned by a cooperative group of Credit Unions. Together, we are committed to helping our partners and their members with all their home lending needs.
At MMS, we look for candidates with the right job skills and the right level of interest in what we do. Our hiring process is designed to find out whether you are the right fit to come grow with us. At MMS, we offer a friendly environment where every employee brings a positive attitude to serve, learn and develop others.
Employees serve each other, and the company serves its employees. And together, we help Credit Unions make home ownership a reality for their members.
Summary/Objective
The processing associate position gathers and reviews credit, income, and asset documentation in accordance with underwriting guidelines. The processor is responsible for preparing the loan file for underwriting consideration and tracks and clears post close file exceptions.
Essential Functions May Include
- Review loan files for data integrity.
- Order verifications of employment, deposit, and loans, as applicable.
- Request and review income, asset and credit documentation for loan approval
- Insure accurate and complete data in the LOS
- Prepare and package the loan file in compliance with MMSs policy and procedures for underwriting consideration.
- Coordinate, track and clear all underwriting requirements with the borrower, vendors and the Lender
- Communicate and coordinate, as a team member, with lender, borrower, Title Company, MMS staff and other vendors to meet closing dates.
- Reviewing all mortgage loans for compliance with internal QC policy.
- Track and Clear all post closing file exceptions, as applicable.
- Provide exceptional customer service to both internal and external customers
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
- Ensure maintenance of confidentiality and compliance regulations.
- Maintain a professional, friendly and helpful relationship with all staff and members.
- Perform all essential job functions and responsibilities in a timely and professional manner.
- Observe all MMS guidelines and policies.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
Physical Demands
While performing the duties of this job, the employee is regularly required to, stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach. Light to moderate lifting is occasionally required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Disclaimer
This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position.
Qualifications
Required Education and Experience
- Verbal and written communication
- Good interpersonal and customer service skills
- Time-management and organization skills
- Ability to work with strict deadlines
- Ability to explain technical concepts in simple terms
- Ability to work in fast-paced environment
- Willingness to learn new concepts to grow and advance
Preferred Experience
- Prior mortgage industry experience is preferred, but not required
- Experience with mortgage loan software programs