Salary Range
$83,509 – $109,606
Overview
IT-Network Admin II-III
Little Rock, AR, USA
IT Infrastructure / Full Time
Arkansas Electric Cooperative Corporation (AECC) is an organization with a rich history and a bright future. As a leader in the energy industry we look to our employees to help us grow, change, and provide power to over 500,000 members of our 17 electric distribution cooperatives.
Provides technical expertise in the management of a public and/or private network; test and analyzes network facilities, including network control software, routers, switches, lines, modems, adapters and servers.
Responsibilities
- Assists in the implementation and administration of assigned portions of Cooperative’s overall network environment to meet the needs of the various Departments and Divisions within the Cooperatives.
- Assists with installation, configuration, and maintenance of WAN, LAN/WLAN, VoIP, and Opitcal Fiber networks within assigned area of responsibility.
- Assists with continuous performance monitoring of networks within assigned area of responsibility. Troubleshoots problems and resolves issues, as required.
- Partners with suppliers and vendors to troubleshoot and correct problems in network systems within assigned area of responsibility. Evaluates system reliability and makes recommendations for improvement where possible.
- Monitors network performance to determine when upgrades of equipment and/or services will be required.
- Assists employees and Member Cooperatives in interaction with computer networks within assigned area of responsibility.
- Assists in the purchase of materials and supplies necessary for the operation of the computer networks within assigned area of responsibility.
- Participates in the development of documentation describing the technical aspects of network systems, as well as operational notes, change control logs and procedural flow charts. Reviews existing documentation for correctness and completeness.
- Assists in the development and documentation of business continuity and disaster recovery procedures to support the availability of network systems within assigned area of responsibility. Periodically reviews, updates, and tests recovery plans and procedures to ensure effectiveness.
- Assists with the planning process for IT services, hardware, and software within assigned area of responsibility.
- Maintains compliant work processes according to applicable regulatory standards and Cooperative policies and programs. Performs all work within the IT Division’s change management and trouble ticket management processes.
- Due to our obligation to provide continuous, reliable electric service to our customers, the ability to maintain regular and punctual attendance and the ability to work outside your regularly scheduled office hours when necessary is an essential function of the job.
- Participates in an on-call rotation among other employees in the department, wherein the employee will be called upon to assist in the resolution of problems outside of normal business hours.
- The ability to handle stress and work well with others are essential functions of this position.
- Performs any other related duties as required or assigned.
Minimum Qualifications
Bachelor’s degree in Computer Science or related field, plus 4 total years of experience or equivalent combination of education and experience.
ADDITIONAL INFORMATION
Travel as required to attend training classes and professional conferences.
- Knowledge of basic concepts of electricity.
- Knowledge of basic optical fiber network concepts and standards.
- Good understanding of VoIP concepts.
- Strong understanding of L3 routing concepts.
- Strong troubleshooting skills.
- Strong communication skills.
EEO/AA/M/F/VETS/DISABLED
Should you elect to apply for this position, AECC/AECI will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days, but could extend beyond that. Once the position has been filled, all applicants will be notified via email.
Arkansas Electric Cooperative Corporation and Arkansas Electric Cooperatives, Inc. are Equal Opportunity Workplace and an Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category.