Responsibilities
Peraton is seeking a Network Operations and Security Center (NOSC) Leadto join our team of qualified and diverse individuals. The qualified applicant will support the United States Secret Service (USSS) Chief Information Officer (CIO) in maintaining its information technology (IT) enterprise. The candidate will be part of a team that supports the USSS’s protective and investigative missions.
Day to Day Work Responsibilities:
- Managing the NOSC staff to ensure IT Service Management and Operational issues are correctly administered to meet USSS service availability and service request fulfillment objectives and coordination with OCIO organizations to provide technical engineering and problem resolution support.
- Providing management oversight of multiple concurrent Service Desk, Network Operations Center and Security Operation Center activities across multiple Information Technology disciplines.
- Work in a dynamic work environment and ability to coordinate and perform multiple assignments.
Qualifications
Basic Qualifications:
- Bachelor’s degree and 10-12 years’ experience or Master’s degree and 8-10 years experience or a high school diploma/equivalent and 14 years relevant experience
- Must be a U.S. Citizen with an active Secret clearance.
- Experience in the oversight, management, integration, documentation, and implementation of IT Service Management (ITSM) and IT Operations Center (ITOC) functions and processes.
- Experience using Service Now and Microsoft tools to provide oversight and management of ITSM and ITOC processes, dashboards and automated process workflows.
- Demonstrated experience working independently to resolve complex issues.
- Demonstrated excellent communication skills – both written and verbal.
- Proficient in Microsoft Office suite of products
Preferred Qualifications:
- Knowledge of the USSS mission and organization.
Peraton Overview
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.
Target Salary Range
$104,000 – $166,000. This represents the typical salary range for this position based on experience and other factors.
EEO
An Equal Opportunity Employer including Disability/Veteran.