O365 Administrator

Description
We have opening in Windsor Locks – CT

The annual salary for this position is between $[90k – 115k] depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

We are looking for O365 Administrator in for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers.

Roles & Responsibilities:
• The Microsoft Exchange & Office 365 Engineer is responsible for managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets.
• Responsible for the resolution through 2nd & 3rd line support for all Exchange & O365 issues -Assisting in the transition of all Exchange & O365 infrastructure service & associated operational services -Set up and own relevant IT policy and standards in line with appropriate best practice
• Assisting in the transition of all Exchange & O365 infrastructure service & associated operational services -Set up and own relevant IT policy and standards in line with appropriate best practice.
• Keep up-to date with the latest relevant technology, relevant standards, policies and directives
• Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure
• Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards .
• Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimize efficiency and improve standards
• Working with Strategy and Architecture to ensure that that the infrastructure and associated management tools are both supportable and maintainable
• That product road maps and any associated remediation plans are in place to address operational risks.

Qualifications
Technical Skills
SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 O365 PL4 Required

* Proficiency Legends
Proficiency Level Generic Reference PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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