Location: Los Angeles
Salary: $24.04/hr
WHO ARE WE?
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veteran services, and healthcare sectors.
In short, we do good work.
We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be part of a team affecting profound change and who have fun doing it.
PROGRAM DESCRIPTION
The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners and the Conrad N. Hilton Foundation. The goal of the FHSP is to secure quality affordable housing for DHS patients who are homeless. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including single-family homes, individual apartments, blocks of units, or entire buildings. Brilliant Corners identifies and secures units countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations.
WHAT IS AN OCCUPANCY SPECIALIST?
The Occupancy Specialist position plays a key role as a member of the growing Housing Acquisitions Team. This position manages matching units from the housing portfolio to participants of the Flexible Housing Subsidy Pool (FHSP) Program and ensures program participants are presented with appropriate housing options that match their unique needs. The Occupancy Specialist manages a dynamic portfolio of housing units across Los Angeles County in accordance with specific program objectives. The Occupancy Specialist will be responsible for closely tracking outcomes of unit matches made, and use reporting to show trends, successes, and areas for process improvement. The Occupancy Specialist should be a strong communicator, a strategic thinker, a quick learner, and a systems-oriented team player. The Occupancy Specialist works closely with other Occupancy Specialist(s), Senior Occupancy and Data Specialist, Housing Acquisitions team, Tenancy Support Services team, and Data & Technology team to fulfill their responsibilities.
Requirements
RESPONSIBILITIES
- Utilize FHSP databases and trackers to match participants with appropriate housing units from within the FHSP housing portfolio.
- Match participants to units in a manner that minimizes participant time spent unhoused and unit time spent vacant.
- Produce regular reports on housing assignments and placement outcomes in order to inform Housing Acquisition strategies and program operations.
- Coordinate with the Housing Acquisitions team to keep the housing portfolio up to date in Salesforce.
- Maintain broad knowledge of all FHSP sub-programs to provide FHSP participants with appropriate housing options.
- Onboard and train newly hired FHSP program staff on Occupancy related workflows
- Communicate routinely with the Tenancy Support Services team to provide FHSP participants with continuous support.
- Assist with and be a thought partner for ongoing projects for the Occupancy & Housing Acquisitions teams.
Mindsets
• You’re mission-driven. You’re motivated by a desire to change the world for the better wherever you are and see your work as a way to do just that.
• You eat data for breakfast. You’re at home with spreadsheets and use them to gain insight into your work. You use these insights to optimize workflows and improve the world around you.
• You sweat the small stuff. You’ve always been a “details” person. You live in the forest but focus on the trees. To you, getting the details right is essential to a good outcome.
• You embody a collaborative spirit. You enjoy working cooperatively as part of a team. Your coworkers know that you are empathetic and fair in your decisions.
• You’re obsessed with organizationYou’re known as someone who gets things done quickly and calmly. You can handle many responsibilities at once and you instinctively discern between what’s important and what’s urgent. Things don’t fall through the cracks.
Professional Experience
- 1+ years experience in a nonprofit setting, specifically supportive housing field, preferred but not required
Knowledge, Skills, and Ability
- Salesforce/CRM software and/or database experience preferred but not required
- Knowledge of California fair-housing laws is preferred but not required
- Knowledge of LA County geography and Service Planning Areas preferred but not required
- Data analysis experience and reporting aptitude preferred but not required
COVID-19 Vaccine
“Brilliant Corners’ goal is to keep all of our employees and the public at large safe during the COVID-19 Pandemic. Brilliant Corners has adopted (as of April 15, 2022) a Vaccination and Testing Policy in order to safely provide services to our contractors, clients, and vendors. All employees are required to be Fully Vaccinated (Initial dose(s) + ONE BOOSTER). If you are unvaccinated, you will be required to apply for a Medical or Religious Exemption within the FIRST 60 (Sixty) days from the first day of employment and have your exemption approved by People Services (Human Resources). All Employees that have an approved Exemption may have to test WEEKLY due to contractual agreement(s) with our Funders.”
Salary range for this position is $24.04 – $26.80 hourly. This position is being offered at $24.04/hr hourly.
Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
Brilliant Corners is committed to fair hiring practices and does not ask applicants to disclose conviction history before extending a conditional job offer.
Benefits
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability)
Training & Development
Wellness Resources
Hybrid Work