Salary : $33,966.40 – $41,288.00 Annually
Location : Tehama County, CA
Job Type: Full Time
Job Number: 2023-P0765
Department: Social Services
Opening Date: 09/26/2023
Closing Date: 10/6/2023 5:00 PM Pacific
Description
Click here to learn more about the Tehama County Social Services Department.
Bilingual Incentive! Candidates who are certified Spanish bilingual are eligible for 7.5% bilingual stipend above OA II Salary*
*Must pass a Merit Systems Services written and/or oral bilingual proficiency test (or other appropriate test selected by the County) to qualify.
WHAT WILL YOU DO:
The primary function of an Office Assistant is to provide a variety of general or specialized clerical duties in support of agency programs and services, including: reception, form processing, record maintenance, mail and data entry; may perform the initial applicant screening and initiate cases through multiple automated systems.
THE PERFECT MATCH:
Is reliable, provides courteous, respectful, and professional customer service, and has the ability to analyze situations involving rules and regulations and demonstrate good judgment when making decisions; communicates effectively orally and in writing; interacts with individuals from various educational, socioeconomic, and ethnic backgrounds; works cooperatively as part of a team and with community partners and other Counties’ agencies; listens attentively and understands oral information provided; prioritizes, plans and organizes one’s own work.
WHY JOIN OUR TEAM:
At the Department of Social Services we strive to partner with our community to assist, empower and protect those we serve. We foster an agency culture that supports family life and encourages fun filled activities and agency committees. This is more than an invitation, it’s a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the agency even better.
Examples of Duties
AS AN OFFICE ASSISTANT II YOU WILL HAVE THE OPPORTUNITY TO:
Greet customers in-person and via telephone; perform tasks that are structured and repetitive such as: filing, scheduling appointments, reviewing forms, documents, electronic files and entering data; address complaints and explain processes to customers or the public; gather information to direct customers to appropriate staff to address their request. As knowledge is increased, an Office Assistant will perform more difficult and responsible office support including keeping current desk manuals, tracking and reporting data, creating forms and evaluating for correctness, improving work efficiency, adjusting work processes, and use of independent judgment in selecting and applying specific solutions to different work situations.
CONTROVERSIAL ISSUES:
As an Office Assistant, you may encounter customers who are emotionally charged; customers that have substance dependence, mental health, trauma or domestic violence history. You may be assisting customers whose values may conflict with your own values. An Office Assistant must be able to accept customers’ differences and interact with them in a non-judgmental manner.
Education, Experience & Licenses
In addition to the education and experience requirements specified in the Merit Systems/Cooperative Personnel Services classification specification, Tehama County requires:
- Equivalent to completion of the twelfth (12th) grade.
Minimum Qualifications
One (1) year of full-time experience performing clerical duties in an office environment.
License and Special Requirements:
- Requires a valid California driver’s license.
- Requires current, less than one (1) year old, valid typing certificate.
BILINGUAL CANDIDATES:
- Requires passing Merit Systems Bilingual Testing.
Recruitment Information
HOW TO APPLY: This recruitment closes on October 6, 2023. To apply please submit your application through Merit System Services: You must click on the link, search for this job between the opening and closing dates, and submit your application. This job will only be posted between the opening and closing dates on the flyer. After filing your application you will be notified by Merit System Services as to whether or not your application met the minimum qualifications. Following the closing date those that met minimum qualifications will be contacted by the County for the next steps in the recruitment process. Only the most qualified candidates will be invited to test and interview.
The department is recruiting for multiple vacancies.
In addition, Tehama County is establishing an eligibility list of qualified applicants for vacancies that become available within one year of the closing date of this job announcement. The department maintains the right to abolish the eligibility list at any time during the year and conduct another recruitment to establish a new eligibility list.
For questions about this recruitment please contact:
Jose Ventura
(530) 528-4095 |
Click here to learn more about Tehama County!
All offers of employment are contingent upon successful completion of background, fingerprinting, drug test (including marijuana) and physical examination provided by the County.
EQUAL OPPORTUNITY EMPLOYER/AMERICAN WITH DISABILITIES ACT COMPLIANT/VETERANS’ PREFERENCE POLICY/DRUG-FREE WORKPLACE
NOTE: THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES.
This position is represented by the Local 39 bargaining unit.