Salary : $33,657.84 – $38,706.51 Annually
Location : Winston-Salem, NC
Job Type: Full Time
Job Number: 05295-R
Department: Social Services
Division: Family and Children
Opening Date: 10/27/2023
Closing Date: 11/6/2023 11:59 PM Eastern
General Statement of Duties
The Forsyth County Department of Social Services is seeking a highly motivated self-starter to work in the mailroom. The desired candidate for this position must demonstrate professionalism, the ability to multi-task, be people-oriented, and work effectively in a fast-paced environment. Strong verbal and written communication skills are important for interacting with internal and external customers. Excellent organizational and computer skills are necessary, with attention to detail and accuracy. Mailroom duties include receiving and sorting incoming mail, preparing outgoing mail for distribution, responding to agency staff in regards to mail, supplies or delivers, and any other tasks needed with the mailroom. Document scanning skills are necessary. Proficient typing and data entry skills are necessary.
* This position is being re-advertised. All applicants are still being considered. If you have already applied for this position then resubmitting an application is not necessary to be considered. *
Distinguishing Features
The ideal candidates will demonstrate professionalism, the ability to multi-task, be people-oriented, and work effectively in a fast-paced environment. Strong verbal and written communication skills are important for interacting with internal and external customers. Excellent organization and computer skills are a must with attention to detail and accuracy.
Minimum Education and Experience
Graduation from high school or GED and at least one year of office/clerical experience. An equivalent combination of education and experience may be considered for minimum qualification requirements.
Bilingual skills (English/Spanish) are a plus.
Essential Duties and Responsibilities
Essential duties and responsibilities include but are not limited to the following:
– Providing a variety of office support and technical assistance to accomplish mail flow
throughout the agency;
– Receiving, prepping & scanning mail into the electronic data management system;
– Interacting with internal and external customers in regards to supply requests & orders,
delivery of mail, and questions regarding items scanned.
The person(s) selected for this position must perform the above duties while ensuring that timeliness and documentation requirements are maintained as mandated by State and County regulations.
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01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview.By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. “See resume” is not an acceptable answer to the questions.
- Yes I understand and agree
- No I do not agree
02
Please select your highest level of completed education.
- Some high school
- High school diploma or GED
- Some college, trainings, or certifications
- Completion of a vocational program
- Associate’s degree
- Bachelor’s degree
- Master’s degree or above
03
How many years of document managment experience do you possess?
- 1 to 3 years
- 3 to 5 years
- More than 6 years
04
How many years of data entry experience do you possess?
- No experience
- Less than 1 year
- 1 to 3 years
- 3 to 5 years
- 5 to 7 years
- 7 to 10 years
- More than 10 years
05
How many years of customer service experience do you have serving the public?
- 1 to 3 years
- 3 to 5 years
- More than 6 years
06
Please select the computer programs and applications below with which you are proficient. Select all that apply.
- Google Mail
- Google Docs
- Google Drive
- Google Sheets
- DocuWare
- NCFAST
- Microsoft Word
- Microsoft Excel
- None of these
07
Which option below best describes your proficiency working with computer programs?
- Beginner
- Intermediate
- Advanced
- Expert
08
How many years of experience do you have with mail processing and /or filing?
- 1-2 years
- 3-5 years
- More than 6 years
09
Are you bilingual in English and Spanish?
- Yes
- No
Required Question