How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, include salary requirements and outline skills and experience that directly relate to this position.
Summary
The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today’s dynamic global economy. The Ross School of Business mission is to build a better world through business. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to improve the world. Learn more about Ross HERE .
About the Department
The Executive Education Center originated in Ann Arbor, MI, USA in 1935 and by the 1940s was offering an array of courses, workshops, and conferences with an overwhelming response from corporations. Today, the Center offers approximately 30 different public program offerings and a variety of custom programs annually serving several thousand business executives around the world. We deliver programs globally, wherever our corporate clients request. We are proud that both our open enrollment and custom programs for Executive Development are highly regarded. The Financial Times most recently ranked Michigan Ross Executive Education as the #1 Open Enrollment program in North America for 2023.
Job Summary
The Portfolio Director has responsibility for the success of an assigned set of Open Enrollment Executive Education Programs. Success is measured by customer satisfaction, financial results, and other criteria identified as important to the Ross School.
You will report to the Managing Director of Digital and Open Enrollment Programs. You will work with a) internal and external marketing specialists, b) fellow program directors, c) program managers, d) faculty directors and faculty instructors, executive coaches, and representatives from partnering organizations. They support the faculty director on program design to ensure Ross EE standards are met. Have budget and margin responsibility for your portfolio and each individual program in it. They, along with the faculty director, have responsibility for participant satisfaction. Identify companies that are regular senders and use a Key Account approach to sustain and grow the accounts. The program director is the internal expert on your set of programs. You will know the program content thoroughly, and will understand the target audience, the reasons they attend, and the benefits they and their organization(s) gain from program participation.
Responsibilities
Revenue and Margin Generation
- Meet with companies to discuss their leadership and talent development needs and offer solutions comprised of open enrollment programs wherever it makes sense. Develop strategic account plans and manage relationships as main accounts.
- Establish relationships with individuals who are attending or want to attend programs, discuss their development needs and offer solutions comprised of Ross programs where applicable.
- Work with marketing leaders (internal and external experts) to develop comprehensive, multi-faceted marketing plans for each program offering; analyze results of the marketing efforts; adjust marketing efforts according to previous results.
- Respond to incoming requests for information about the program.
- Attend events for networking activities; speak/present at events.
- Work with program managers and faculty directors to create program proformas and to ensure program expenses are on budget and margin targets are met.
Portfolio Management and Continuous Improvement
- Understand the competitive landscape and executive education trends.
- Work with Executive Education leadership and faculty directors to evaluate programs and portfolio performance, determining which programs are kept and which are eliminated from or changed within the portfolio.
- Work with faculty to design and incorporate new pedagogically sound activities to include in existing programs, following Michigan Ross’s standards for active/action learning. In short, co-create meaningful learning experiences in the open enrollment arena.
- Help manage faculty/instructor talent pipeline.
Customer & Client Satisfaction; Quality
- Work with program managers on program execution, participant engagement, and budget management.
- Take a lead role in follow-up and management of corporate senders, including faculty.
- Follow up to ensure programs meet participant expectations; make adjustments.
Special Assignments
- Participate in projects relevant to the promotion and improvement of Executive Education/Ross School of Business including, special projects
Required Qualifications:
- Bachelor’s Degree and minimum of 8 years of experience preferably in a corporate learning or executive education environment or equivalent combination of education and experience.
- Client relationship development with executives and learning leaders in large global firms with well-developed learning strategies
- Knowledge of adult learning theory and practices
- Experience designing programs and learning experiences
Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
- Generous time off (Vacation, Holidays, Season Days)
- A retirement plan that provides two-for-one matching contributions with immediate vesting
- Many choices for comprehensive health insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
- Flexible Work Program – This position is hybrid including remote and onsite work.
- Ross Onsite Fitness Center
Salary Information: The general salary range for this position is $83,000 – $92,000. You can expect to be paid a competitive and equitable salary. Factors used to determine salary include experience, knowledge and skills for the position. You are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Detail
Job Opening ID
236172
Working Title
Open Enrollment Program Director
Job Title
Sales Intermediate Supervisor
Work Location
Ann Arbor Campus
Ann Arbor, MI
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
School Bus Admin
Department
ROSS SCH Executive Education
Posting Begin/End Date
6/27/2023 – 7/11/2023
Salary
$83,000.00 – $92,000.00
Career Interest
Communications & Marketing