OPERATING SYSTEMS PROGRAMMER III – 71000101

Requisition No: 787225

Agency: Department of Law Enforcement

Working Title: OPERATING SYSTEMS PROGRAMMER III – 71000101

Position Number: 71000101

Salary: $45,848.06

Posting Closing Date: 05/31/2023

OPERATING SYSTEMS PROGRAMMER III

INFORMATION TECHNOLOGY SERVICES

PRODUCTION SYSTEMS SERVICES/WINDOWS SERVER ADMINISTRATION

**Open-Competitive Opportunity**

POSITION SUMMARY:

This is a full-time senior level technical position that reports to the Division of Information Technology Services, Bureau of Production Systems Services. The Florida Department of Law Enforcement is seeking a candidate to join and lead our Email Operations team as a Microsoft Exchange Administrator. In this role, you will be responsible for supporting and maintaining the agency’s on-prem Exchange environment, email security gateway appliances as well as other Windows Server administration functions and duties. The Candidate must have a thorough working knowledge of Exchange administrator roles, duties, and daily performance operations. This administrator will also take part in evaluating, planning, migrating, deploying, and managing Microsoft Exchange 2019. The position also requires excellent facilitation and customer service skills.

DUTIES & RESPONSIBILITIES:

Specific duties include:

• The operation, maintenance and troubleshooting of a Microsoft Exchange 2019 enterprise environment (<3000 users). Additional responsibilities include supporting the agency's email security gateway appliances and mail archiving system. The candidate will also provide systems administration responsibilities across a wide array of Windows Server based technical services;
• Installation/Configuration of Microsoft Exchange, Implementation and management of Exchange High Availability technologies (e.g. DAG’s, Clustering), Practical knowledge of SMTP routing, Active Directory/LDAP, and DNS, Mail Routing, Exchange and SMTP Troubleshooting, IIS (Internet Information Services) Administration, Troubleshooting, Remote Server, Application Mail Relay, Backup and Restore, Disaster Recovery concepts and Patch Management; and
• This position requires the candidate have at least 3-5 years of hands on experience with the following products: Scripting (PowerShell), Microsoft SQL Server, Dell PowerEdge Server management, Microsoft Outlook Management, CISCO Mail Security Products, – Windows Server 2016/2019- VMware Enterprise Virtualization and Migration – Exchange Server Migration (to include mailbox migrations).

To be considered as a potential candidate, you must meet the minimum qualifications(s) listed below. Degrees must be from an accredited college or university as recognized by the U.S. Department of Education.

MINIMUM QUALIFICATIONS:

1. A bachelor’s degree from an accredited college or university and two years of experience in computer systems analysis or computer programming; or
2. A bachelor’s or master’s degree from an accredited college or university in one of the computer sciences or management information systems and one year of experience in computer systems analysis or computer programming; or
3. A doctorate from an accredited college or university in one of the computer sciences or management information systems; or
4. A high school diploma or its equivalent and six years of experience in computer systems analysis or computer programming; or
5. Any combination of education or experience, as described above, for a total of six years.
6. Completion of a 720-classroom hour program of study from a vocational/technical school or accredited community college in an area of data processing* can substitute for one year of the required education or experience.
7. Completion of a one-year program of study from a vocational/technical school in an area of data processing* can substitute for one year of the required computer systems analysis/administration or computer programming education or experience.

Note: 30 semester hours, or equivalent, of coursework from an accredited college or university is equivalent to one year of experience.

*Data entry excluded in data processing experience.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge in creating PowerShell scripts for, custom software implementations & configurations and advanced troubleshooting;
• Knowledge in maintaining and configuring email security gateway appliances;
• Knowledge of email archiving principles and practices;
• Skills in implementing email security enhancements and server/OS hardening;
• Skills in maintaining Active Directory configurations as it pertains to email functionality;
• Ability to effectively collaborate with colleagues and counterparts both internally and externally to the agency and provide technical assistance and advice on complex activities;
• Ability to work independently or with a team;
• Ability to utilize problem solving techniques;
• Ability to plan, organize, coordinate and document work assignments; and
• Ability to establish and maintain effective working relationship with others.

BASE SALARY:

• $45,848.06

HOW YOU WILL GROW:

FDLE recognizes the importance of growth and success while fostering a family-oriented work environment. We encourage our members to seek opportunities for professional growth through training, team building, and mentoring. Our four Fundamental Values of Service, Integrity, Respect and Quality will guide you as you embark on a lifelong career at FDLE.

OUR SALARY & BENEFITS:

Starting salary will be the minimum of the class pay range, unless otherwise dictated by FDLE’s pay policy. FDLE is a State of Florida Employer and offers a comprehensive benefits package, including:

• State of Florida Tuition Waiver Program;
• Paid holidays, vacation and sick leave;
• HMO and PPO health insurance options with premiums starting as low as $50 per month;
• $25,000 in automatic life insurance coverage;
• Multiple supplemental insurance options including: dental, vision, disability and more;
• Pension and investment retirement plan options; and
• Tax deferred medical and child care reimbursement accounts.

ABOUT OUR AGENCY:

The Florida Department of Law Enforcement (FDLE) employs more than 1,900 members statewide – either at headquarters in Tallahassee or in one of seven regional operations centers (ROCs). Our mission is to promote public safety and strengthen domestic security by providing services in partnership with local, state, and federal criminal justice agencies to prevent, investigate, and solve crimes while protecting Florida’s citizens and visitors. Click here for additional information about FDLE.

HIRING PROCESS:

You will be evaluated for this job based on your previous knowledge and experience. Additional reviews may be performed to screen for preferred qualifications, experience and education. Your qualifications will be based on knowledge, skills, and abilities and other elements relevant to this position supported by the information in your application. Qualifying questions will only be credited if verifiable by the information provided on your application including specifically required software/computer skills. You may be contacted to participate in a selection process which may consist of written exercises, work samples, skills tests, and interviews. You may be notified by email to participate in a selection process. Failure to reply within a designated timeframe may exclude you from further consideration. Future vacancies may be filled from this position advertisement.

BACKGROUND:

FDLE requires an extensive background process of all recommended applicants. The elements of a background include: financial credit check, criminal history of applicant and applicant’s immediate family or roommates, personal references, employment and education verifications (which includes official transcript(s)), drug screen and fingerprinting. This information will be utilized to make the final hiring decision.

NOTES:

Preference will be given to current FDLE members who have satisfactorily completed at least six months of the probationary period for their current position.

REMINDERS:

1. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.
2. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be cancelled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida hires only U.S. citizens and lawfully authorized alien workers.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.