OPERATIONS SPECIALIST II INTERNATIONAL
WHAT IS THE OPPORTUNITY?
The Operations Specialist II in International is responsible for handling payments, accounting basics, and client communication for foreign exchange transactions. Other responsibilities include, but not limited to, reconciliation, and payment investigations. Performs special projects as requested. Fulfills permanently assigned duties and responsibilities using critical software (OPICS) for SWIFT.
Banking and Investment Services Division
Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.
WHAT WILL YOU DO?
- Tasks include processing payments, basic accounting and client contact for foreign exchange payment instructions, currency transaction requirements etc.
- Ensures all outgoing wires and intrabank transactions are processed on a daily basis in accordance with Bank policies and procedures.
- Ensures all incoming SWIFT messages are reviewed and routed appropriately in a timely manner.
- Interacts with various CNB Departments, primarily FX Sales Advisors, business units, Funds Transfer and International Accounting.
- Confers with supervisor when problems are encountered which could impact the department in a negative manner. Escalates issues and concerns to management to ensure speedy resolutions.
- Uses independent judgment and technical knowledge to ensure the timeliness, accuracy and control of work produced.
- Complies fully with all Bank Operational and International policies and procedures as well as all regulatory requirements
WHAT DO YOU NEED TO SUCCEED
Must-Have*
- Minimum 1 year payments or operations experience in a financial institution.
- Minimum 1 year of experience with Microsoft Office.
- Minimum 1 year working knowledge of accounting or BA/BS degree in Accounting, Business, Economics, or Finance
Skills and Knowledge
- College Degree preferred
- Working knowledge of SWIFT policies and procedures
- General knowledge of OPICS system a plus
- Ability to interact effectively with various levels of Bank personnel
- Good written and verbal communication skills
- Good analytical and interpersonal skills
- Ability to plan, organize and prioritize multiple tasks effectively
- Customer service skills for both internal and external customers
- Must be detail-oriented
- Ability to complete assigned tasks in a timely manner
- Ability to learn and apply new skills quickly
Compensation
Starting base salary: $22.27 – $33.43 per hour. Exact compensation may vary based on skills, experience, and location.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we’ve always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled