Job Description
OPOS Technician
Developer II – Software Engineering
Who we are:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of over 29,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career-and the lives of people across the world.
Visit us at UST.com.
You Are:
As an Engineer on the Client Engineering Team, this role requires extensive experience in designing and supporting enterprise-scale client compute environments, including at least 4 years of experience in M365 administration, scripting, and OS management. You will lead the way in building and maintaining solutions in our Retail landscape.
The Opportunity:
- Design and manage OS and Application delivery in our Retail environment
- Monitor Retail environment, identify trends, and recommend improvements
- Develop scripts to deploy our OPOS and POS configuration and maintain them
- Participate cross-functionally as a part of the larger IT organization on the latest tech initiatives in a fast-paced retail environment where you will be supporting the delivery of our evolving hardware and software solutions destined for our customers
- Working with management to lead engineering efforts on various Enterprise Technologies including Collaboration and Productivity Tools, End-Point Detection and Response, Identity Management, Windows, Mac, iOS, Scan Gun OS and HW, and much more.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
What you need:
- A drive and strength in finding ways to improve the team through process improvements, automation, etc.
- 3+ years of scripting – PowerShell / API
- 5+ years of OS Management via Group Policy/MDM
- 3+ years experience in M365 administration
- Windows 10/11 & Server 2019
- iOS Operating Systems.
- At least 5 years experience supporting large retailers in a heterogeneous environment with direct hands-on experience with:
- POS, and OPOS
- System Design and Maintenance experience with device management platforms such as SCCM, and WorkspaceOne.
- Strong analysis skills, and self-driven problem-solving mentality.
- Experienced leading root cause analysis investigations.
- Experienced in leading other engineers in collaborative efforts.
- Experienced in automating repeatable tasks.
- Enjoy mentoring and sharing information with others while growing your own skill sets along the way.
- Experienced in creating architectural drawings related to the systems you will be supporting.
- Ability to build and maintain strong collaborative working rapport among multiple partners
- Familiarity and comfort in working with cross-functional business partners, gathering business requirements, and translating them into technical solutions.
- Thrive in an environment that is fast-paced, rapidly changing, and client service-oriented
- Strong knowledge of IT Service Management Tools
- Strong Customer Service Mindset.
- Bachelor’s degree and/or equivalent experience
Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. As required by local law, UST provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City, or Washington as set forth below.
Role Location: Range of Starting Pay for Role
Remote: $55,000-$83,000
Our full-time, regular associates are eligible for 401K matching, and vacation accrual and are covered from day 1 for paid sick time, healthcare, dental, vision, life, and disability insurance benefits. Depending on the role, some associates may also be eligible for stock options.
What we believe:
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it’s those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion, and to place people at the center of everything we do.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honor our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.