Classification Title:
OPS-Time Limited
Job Description:
UF Information Technology (UFIT) is currently seeking an entry level OPS IT Support Assistant to join Academic Technology – Technology Support Services (AT-TSS), a unit within UFIT. This is a part time position with an hours expectation of up to 30 hours a week.
Employment with UFIT provides an excellent opportunity to work with other employees dedicated and focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.
Some key responsibilities and characteristics of this position are:
- Providing evening support for instructors using classroom technology and audio-visual equipment in classrooms, conference rooms, and event spaces at the College of Law
- Responding to and resolving technical issues from faculty, staff, and students
- Assisting with the installation and implementation of desktop and mobile computing devices, printers and other peripheral devices, and wireless computing and communications devices
About UF Information Technology
Reporting to the Vice President and Chief Information Officer, UF Information Technology is comprised of eight departments: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit http://www.it.ufl.edu/vp-cio-office/strategic-plan/ .
Learn more about UFIT at https://it.ufl.edu/ and @GoGatorsUFIT.
About the University of Florida
UF is one of the nation’s top-5 universities and a dynamic and rewarding place to work. The University seeks to recruit and retain a diverse workforce as a reflection of its commitment to serving a diverse global community. UF is in Gainesville, one of Florida’s most livable cities. Known for its natural attractions (wetlands, forests, springs, wildlife) and cultural offerings (music, theater, visual arts, and historic districts), the area also is gaining a reputation as a thriving hub for high-tech start-ups, as well as invention and research collaborations. We are excited about what’s happening here and know you will want to be a part of it.
Benefits
Full-time TEAMS employees will accrue vacation leave at a rate of 6.769 hours biweekly/22 days annually and sick leave at a rate of 4 hours biweekly/13 days annually. In addition, employees are eligible for ten paid holidays each year.
Vacation accruing TEAMS employees are eligible for four personal leave days/32 hours per year, assuming full-time status, and are intended to give the flexibility to enable units to close from December 26 to 31 when possible, determined on a unit-by-unit basis.
In addition to paid time off, the University of Florida offers a very competitive benefits package.
UF Information Technology is committed to attracting, hiring, and retaining a diverse workforce and values diversity of thought, background, and experience.
Achieving a top-5 public university ranking means we make it a priority to employ and work with people with diverse experiences, backgrounds, and perspectives to discover new ways to leverage technology for teaching, learning, research, and the business needs of a comprehensive land-grant institution.
Every Gator has a part to play, and we invite you to join us as we build a community founded on belonging, inclusion, and the freedom to thrive.
Expected Salary:
$12 – $14 per hour
Minimum Requirements:
High school diploma
Preferred Qualifications:
The ideal candidate will possess the following education, experience, and skills:
- Knowledge of current and emerging technologies (e.g., PC desktop common applications, understanding of Windows and Mac Operating Systems)
- Effective communicator, both verbal and written
- Demonstrates high levels of customer service delivery
- Ability to work independently and motivated to develop opportunities
Special Instructions to Applicants:
Applicants are required to submit the following with their application:
- Cover Letter
- Resume or CV
- Professional References (Minimum of 3)
The application must be submitted by 11:55 p.m. of the posting end date.
This position requires U.S. work authorization
The expected schedule for this position is:
- Monday – Thursday 3:00 pm to 8:00 pm
- Fridays from 8:00 am to 1:00 pm or 12:00 pm to 5:00 pm
Health Assessment Required:
No
Advertised: 07 Jul 2023 Eastern Daylight Time
Applications close: 28 Jul 2023 Eastern Daylight Time