Job Description
Job Number:
341802
Category:
Shipping/Warehouse/Logistics
Duration:
12 Months
Details:
Job Title: Order Fulfillment Specialist III
Pay Rate: $19/hr.
Location: Noblesville, IN
Zip Code: 46060
Start Date: Right Away
Keywords: #orderentryJobs; #orderfulfillmentjobs;
1 year assignment
8AM-5PM May be required to have some flexibility with OT.
Monday – Friday
Job Summary:
Required skill set – Understands how to test and interpret results. Computer skills a plus, able to complete minor repairs/parts swapping.
Roles and Responsibilities:
Ensure first class Order Fulfillment Specialist execution on customer quotations, order entry and or equipment/supplies/services delivery for assigned area. Ensure prospective order data, quality and integrity before customer quotes/orders are entered into the system. Act as liaison/partner with Sales, Service and Customers to meet commitments and resolve issues.
Essential Responsibilities
Key responsibilities include:
• Responsible for driving the overall execution of the Client customer quoting /pre-order/order entry processes (meeting customer criteria, valid product configuration, valid pricing models, revisions, compliance with international and local trade rules and requirements). May include facilitating customer and opportunity creation in customer/order tracking databases.
• Act as key contact and liaison for internal (Sales, Service, Marketing, Finance, Engineering, Logistics, etc.) and corresponding external customers (direct and/or dealers) to ensure on time, high quality order fulfillment, contemporary processing of customer related work and customer satisfaction
• Work closely with field sales and service, marketing, commercial operations, finance/pricing analysts to resolve technical and process-related issues.
• Proactively resolve and escalate issues across functions regarding contract requirements promotions, new product releases to meet customer commitments and Client orders targets
• Ensure all raised quality and customer complaint issues are handled through the proper quality processes and channels.
• Effectively manage and prioritize various projects with minimal supervision
Qualifications/Requirements
• High School diploma/GED and at least 1 year of experience in customer service, manufacturing support operations or Inventory experience
• Proficiency in computer skills in Microsoft Office Suite products
• Ability to communicate using English
• Strong focus on customer care and satisfaction
• Demonstrated ability to work under pressure and to meet deadlines and commitments.
• Basic understanding of Order to Remittance process
• Organizational, project management and time management skills, including multi-tasking and ability to prioritize and meet deadlines, follow up and attention to detail.
Preferred Qualifications:
• Highly motivated goal-oriented self-starter with ability to work autonomously and as part of a team, takes initiative to make things happen, identifies what needs to be done and does it.
• Excellent interpersonal skills
• strong verbal and written communication skills.
• Adaptable to multiple requests and daily changes.
• Ability to interact effectively with all levels of a matrix organization, both internally and with external customers.
• Dependable: Being reliable, responsible, dedicated, committed, and fulfilling obligations
• Adaptable/Flexible: Being open to change (positive or negative) in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations in a high paced environment with changing needs
• High Integrity: Accepting and adhering to high ethical, moral, and personal values in decisions, communications, actions, and when dealing with others
• Basic understanding of technical/medical equipment and services, preferred knowledge in applicable specific GE Healthcare care areas desired
• Lean Six Sigma trained.
If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity.
Belcan is a leading provider of qualified personnel to many of the world’s most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belcan.com
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