Ordering Processing Specialist
Contract-Hire
100% in the office
$20 per hour
Major Job Functions:
• Receive and process customer orders in a timely and efficient manner through tracking and reporting tools
• Ensure all incoming orders are in line with standards
• Develop and maintain a vast knowledge of products and services offered
• Daily invoicing
• Process transfer orders between facilities
• Use various technology options for accepting and processing orders
• Coordinate with Accounting and Accounts Receivable to mitigate credit risk
• Be solution oriented and a quick thinker to address customer questions and concerns
• Work with Production and Distribution to understand order status and fulfillment times
• Be aware of customer trends and other considerations to provide observations and recommendations to the Sales and Finance teams
• Process samples and track equipment
• Other duties as assigned.
Ideal Requirements
• Order entry, billing, and customer service experience
• Highly organized, self-starter with exceptional time management skills and strong attention to detail
• Strong oral and written communication skills
• Flexibility and learns quickly, someone who can hit the ground running
• Excellent customer service skills and ability to build and maintain strong working relationships with co-workers, customers, and sales team
• Ability to multi-task and work independently in a fast-paced environment
• Knowledge of Microsoft Office and other common technology platforms/tools
• Understanding of EDI and other methods of receiving orders
• Quickbooks and Fishbowl (Inventory software) experience a plus
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.