Outreach Coordinator (Management Analyst I)

Salary : $57,382.00 – $95,636.11 Annually

Location : FAIRFAX (EJ11), VA

Job Type: FT Hourly W BN

Job Number: 23-02994

Department: Public Safety Communications

Opening Date: 10/14/2023

Closing Date: 10/27/2023 11:59 PM Eastern

Pay Grade: S21

Posting Type: Open to General Public

Job Announcement
The Fairfax County Department of Public Safety Communications (DPSC); Fairfax 9-1-1 is seeking an Outreach Coordinator for the agency’s outreach and recruiting program. This person builds partnerships with organizations, collaborates with our public safety partners, and connects with target communities within Fairfax County and the surrounding area. Also works on new, creative ways to encourage engagement with our community as well as plan, execute, and attend a variety of outreach events, and create and maintain social media platforms. Oversees and supports our diversity, equity, and inclusion (DEI) engagement program, and develops and conduct diversity, equity, and inclusion training on a variety of topics under the One Fairfax initiative.

The successful candidate must be self-motivated, enthusiastic, and comfortable planning and coordinating public safety events. This position also requires effective communication in large and small group settings and has some knowledge of Public Safety Answering Point’s (PSAP) and the Emergency Telecommunications industry.

The assigned functional areas of this position are Public Safety Emergency Telecommunications, Public Relations, Community Outreach, Recruitment, Diversity, Equity & Inclusion Program Management, Emergency Management, and Social Media Communications.

Note: The hourly rate for this position will not exceed the midpoint of $36.7833/hour.
Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)

Conducts professional-level work in functions or activities, such as financial, budgetary, procurement, contract administration, human resources, training, information technology, and similar functions;
Assists with a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes;
Performs designated segments of projects or programs with well-defined objectives, including activities such as data collection, synthesis of data gathered to support analysis, and documentation of findings and recommendations;
Performs data collection activities in support of existing studies, projects or programs, including conducting research; participating in interviews; administering customer, organizational or employee surveys; assisting in the facilitation of focus groups; participating in work group collaboration; and mapping or charting of workflow processes;
Assists with measuring and analyzing indicators of performance, quality, quantity and efficiency of services;
Compiles and provides business information to management;
Maintains index or log of standard forms for gathering information from a variety of audiences;
Formats data sets and performs qualitative and descriptive statistical analysis to aggregate and assimilate data for displaying potential patterns and trends;
Assists in implementing business improvements, such as changes to policies, work practices, processes and procedures;
Contributes to position papers, evaluation reports and presentations.

Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list).

Basic knowledge of mission, goals and objectives of the organizational unit, program or activities to which incumbent is assigned;
Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
Knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g. personnel, budgeting and financial management, contract administration and management);
Ability to identify possible solutions for solving business problems;
Ability to perform a variety of fact-finding techniques (e.g., interview, case analysis, observation, research, benchmarking) to gather information in support of programs, projects, studies, assessments and evaluations;
Ability to aggregate and assimilate data to identify major patterns, trends and themes regarding organizational and program effectiveness and efficiency;
Ability to communicate effectively orally and in writing;
Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
Ability to train, lead, and/or supervise paraprofessional staff.

Employment Standards

MINIMUM QUALIFICATIONS:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for ”

Any combination, experience, and training equivalent to”) Graduation from an accredited four-year college or university with a bachelor’s degree in the field related to the assigned functional area.
BRIDGE CLASS EMPLOYMENT STANDARDS:
Four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. This class can serve as a bridge class enabling individuals who do not meet the educational or professional experience standards listed above to qualify for this class by possessing four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. The purpose of this bridge class is to promote upward mobility within the Fairfax County workforce. However, persons qualifying for this class on the basis of their technical experience may not substitute this technical experience for education, or for professional experience, in order to qualify for other employment opportunities.

PREFERRED QUALIFICATIONS:

Knowledge of Public Safety to include Public Safety Answering Point (PSAP)/Public Safety Telecommunications operations
Two – three years of public speaking
Two – three years professional experience coordinating, executing, and managing community outreach and recruiting events and DEI training and events
Two – three years of professional project management experience
Two – three years professional experience with social media platform programming and internet associations with focus on public safety recruiting and outreach programs
Professional experience in adult learning and school age children training programs and development of educational material

CERTIFICATES AND LICENSES REQUIRED:
Driver’s license (required)

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, and driver’s license check to the satisfaction of the employer. PHYSICAL REQUIREMENTS:May be required to lift up to 50 lbs. Must have the ability to sit/stand for prolonged periods of time as required. Physically able to write legibly as required by public safety protocols. Ability to communicate effectively in front of large or small groups of people. Travel to work at other locations, to include the alternate 9-1-1 center. Able to perform job using standard agency equipment. Able to work a flexible work schedule which may include nights and weekends All duties may be performed with or without reasonable accommodations.SELECTION PROCEDURE:Panel interview; may include exercise.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.

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Merit Positions

Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:

Medical/Vision/Dental Insurance Coverage
Group Term Life Insurance
Long Term Disability
LiveWell Program
Flexible Spending Programs
Paid Leave (annual, sick, parental, volunteer activity, and more!)
Paid Holidays
Contributory Retirement Plan
Deferred Compensation
Employee Assistance Program
Employees’ Child Care Center
Commuter Benefit Program
Continuous Learning Opportunities

NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

For additional details please visit the

Non-Merit Positions

Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.
- Medical/Vision/Dental Insurance Coverage
- Flexible Spending Program
- Deferred Compensation
Temporary: scheduled to work a maximum of 900 hours in a calendar year.
- No benefits

What is the highest level of education that you have completed?

Less than 12th grade
High school diploma or GED
Some college
Associate’s degree
Bachelor’s degree
Master’s degree
Doctorate degree

If you answered “Some college” for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a related degree.

Less than 45 quarter hours
45 to less than 90 quarter hours
90 to less than 135 quarter hours
135 to less than 180 quarter hours
180 or more quarter hours
Less than 30 semester hours
30 to less than 60 semester hours
60 to less than 90 semester hours
90 to less than 120 semester hours
120 or more semester hours
Not applicable

Is your degree in one of the following disciplines?

Communications
Public relations
Business administration
Other (related field)
Other (non-related field)
Not applicable

If you answered “Other (related field)” or “Other (non-related field)” for the previous question, please list all of your completed majors and minors. If this question does not pertain to you, or you do not have a degree, enter “Not applicable”.

Do you currently possess a valid driver’s license?

How many years of full-time equivalent professional experience do you have within the assigned functional area(s) of Public Safety Emergency Communications, Public Relations, Community Outreach, Recruitment, Diversity, Equity & Inclusion Program Management, Emergency Management, and Social Media Communications?

None
Less than one year
One to less than two years
Two to less than three years
Three to less than four years
Four to less than five years
Five to less than six years
Six to less than seven years
Seven to less than eight years
Eight or more years

If you are a Fairfax County employee and using the Bridge Class in order to meet the minimum qualifications of the job classification, do you have at least four years or more of increasingly complex technical experience in Public Safety Emergency Communications, Public Relations, Community Outreach, Recruitment, Diversity, Equity & Inclusion Program Management, Emergency Management, and Social Media Communications comparable to experience at the Administrative Assistant IV, or higher, level?

Yes
No
Not applicable (I am not using the bridge class to meet the minimum qualifications)

How many years of full-time equivalent professional experience do you have in coordinating and managing online content for websites and social media platforms?

None
Less than one year
One to less than two years
Two to less than three years
Three to less than four years
Four to less than five years
Five or more years

How many years of full-time equivalent professional experience do you have in marketing and or community outreach?

None
Less than one year
One to less than two years
Two to less than three years
Three to less than four years
Four to less than five years
Five or more years

How many years of full-time equivalent professional experience do you have coordinating and training Diversity, Equity, and Inclusion engagements?

None
Less than one year
One to less than two years
Two to less than three years
Three to less than four years
Four to less than five years
Five or more years

How many years of full-time equivalent experience do you have with the development of subject matter for the purpose of training adults and school age children?

None
Less than one year
One to less than two years
Two to less than three years
Three to less than four years
Four to less than five years
Five or more years

How many years of full-time equivalent project management experience do you have?

None
Less than one year
One to less than two years
Two to less than three years
Three to less than four years
Four to less than five years
Five or more years

Do you have experience in any of the following areas? Check all that apply.

Interpreting federal, state, or local regulations
Equal employment opportunities/equal opportunity matters
Educational and community outreach programs
Working with public and private civic groups
Public speaking
Conducting trainings
Coordinating social media campaigns
None of the above

Are you familiar with Public Safety to include 911 communications?

Are you capable and willing to work a flexible schedule? This may include evenings, weekends, and holidays?

Required Question

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Job Category

Media, PR and Communications

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Job Type

unspecified

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Salary

USD 57,382.00 - 95,636.11 per year

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Country

United States

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City

Fairfax

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Career Level

unspecified

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Company

Fairfax County, VA

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JOB SOURCE

https://www.governmentjobs.com/careers/fairfaxcounty/jobs/4234108