Job Details
Job Location
Portland, OR
Position Type
Part Time
Salary Range
$19.00
Job Shift
Overnight
Job Category
Social Services – Direct Support
Description
Shift: Thursday/Friday 11 pm to 7 am.
Purpose:
The Direct Support Specialist is a member of the Compass Rose Transition-Aged Youth Supportive Living Program that provides overnight support to transition-aged foster youth. The goal of the Compass Rose program is to create a safe environment for transition-aged foster youth to develop skills for independent living and overall wellness. The Direct Support Specialist will provide environmental and milieu management support to ensure a safe, trauma informed, equitable and inclusive environment. This is a single-staffed position and requires on-site work at all times.
Accountabilities:
Milieu Management
- Provide direct support in one-on-one or group setting.
- Conduct guest check-in and redirect/remove individuals who are not program participants if there is disturbance/disregard for program rules.
- Provide crisis response and de-escalation as needed. Ability to utilize emergency services (ie. Police, Project Respond, etc) as needed.
- Maintains the cleanliness of common areas and employee office.
- Engage with youth during overnight hours during times of crisis, difficulty sleeping, mental health concerns, etc.
Supportive Skills Training
- Willing to meet and engage with people “where they are,” including their environment, time of night, and readiness for change.
- Use trauma-informed, person centered approach and language and participate in ongoing training and education.
- Assists participants with daily living skills such as maintaining appointments, completing household and hygiene tasks, as well as medication prompts, connection to treatment and support team for additional support.
- Support youth through coping with mental health concerns, sleep hygiene, schedule management, etc.
- Assists participants with self-identified goals and in support of existing treatment plans from providers.
- Assists participants with completion of cleaning and laundry as necessary.
- Support participants in accessing healthy meals and kitchen clean up as necessary.
Collaboration
- Work to increase level of cultural sensitivity, awareness and competency regarding Person-Centered Services.
- Communicate and collaborate with participant’s treatment teams as needed.
- Attend and positively participate in required team, agency, and interdisciplinary meetings.
Crisis Prevention/De-escalation/Harm Reduction
- Provide crisis response and de-escalation in a community based setting.
- Use crisis prevention approach to decrease use of crisis services, Project Respond, EMS, police, hospitalization, etc.
- Ability to work in collaboration with emergency services (ie. police, Project Respond, Multnomah County Crisis, Behavioral Health Unit) as necessary.
- Ability to work in collaboration with acute care settings if necessary.
- Must be able to assist in de-escalation and crisis as needed.
- Support harm reduction approach, linkage to resources such as, but not limited to: clean needle exchange, NARCAN, MAT, SUD services, education around harm reduction, etc.
Documentation/Expectations
- Complete documentation and data entry in Electronic Health Record as required by contract within 24-72 hours.
- Maintain a regular work schedule- overnight shifts.
- Complete all other assignments in a timely manner as requested by supervisor.
Supervision Received:
- Receive regular supervision from the Overnight Supervisor at least twice per month, seeking additional supervision whenever necessary.
- Participate in interdisciplinary team meetings and group supervision as required.
Other General Expectations:
- Ability to engage with youth through shared interests, hobbies, language, and experiences.
- Uphold New Narrative Mission and Values in all interactions.
- Ability to work as a team member, remain flexible and establish priorities as a group.
- Ability to work independently.
- Demonstrate initiative and openness to learning/implementing new skills.
- Ability to display a non-judgmental attitude and maintain unconditional positive regard.
- Creative, innovative and progressive problem-solver.
- Ability to multi-task and remain calm in a busy and stressful environment.
- Proficiency in Microsoft Office software (Word, Excel, PowerPoint, and Outlook)
- Pursue ongoing development of skills and competencies in line with contract requirements for training.
- Follow all New Narrative policies, procedures, and protocols.
- Follow through on all directives and instructions.
- Maintain CPR and First Aid Certificate.
- Must be able to pass a criminal history check through the Department of Human Services.
- Hold an “after hours” emergency phone in rotation with other staff.
Core Competencies:
- Communication: Clear, direct and concise. Keeps people informed. Listens effectively to others.
- Teamwork: Effective at working in team situations.
- Utilizing available resources for personal wellness: Communicates with Supervisor or other designated New Narrative personnel to meet personal wellness and safety needs.
- Adaptability: Ability to modify or change service delivery as needed to best fit the needs of program participants and New Narrative values
- Analytical thinking: Attention to detail over sustained periods of time.
- Dependability: Counted on to follow through on commitments: at work each day and on time; work completed in a timely fashion.
- Aptitude: Ability to comprehend and apply new ideas, processes and procedures, or training.
- Demeanor: Remaining calm in crisis situation, empathetic, unbiased, non-judgmental and excellent peer model skills.
Experience/Qualifications:
- Bilingual (Spanish/English) preferred
- Persons of color and all genders encouraged to apply
- Incumbents with a substance use disorder must be sober and free of substance use for 2 full years preceding date of hire, and must maintain this sobriety.
- Must maintain current Oregon driver’s license and insurance. Must have own reliable vehicle to meet participants in the community, as the position requires a lot of driving.
- Must have a high school diploma or equivalent.