Title:Packaging Project Manager
Location:Miami, Florida
Duranation: Permanet
Compensation: $90,000 Plus Benefits
Job Description:
Project Manager to enhance the productivity and effectiveness of the sales team by acting as the
intermediary between the sales team, vendors, clients, and as the administrator of back-office functions.
The Project Manager will meticulously manage and deliver these objectives while surpassing customer expectations and
delivering best-in-class service.
. Get in on the
ground floor with this young, dynamic company experiencing hyper-growth in the C.P.G. & Cannabis packaging industry.
Key Responsibilities
• Demonstrate superior customer service skills
• Ensure accurate entering and management of vendor, customer data into back office ERP system (Netsuite)
• Manage account receivables of customers and account payables of vendors
• Track billing processes and update NetSuite
• Management of outbound customer samples
• Coordinate and track all logistics of orders
• Coordinate and track timely delivery of goods to customers
• Track customer orders through the entire sales cycle, through the delivery of final goods to the customer
• Ensure timely updates and responses to all customer, vendor, and sales team inquiries
• Proactively support the sales team and sales process
• Provide client support by answering or referring inquiries to appropriate colleagues
• Maintain an electronic folder of all client pricing proposals on the network
• Communicate necessary information timely and accurately to all parties, including clients, back-office staff, sales team, and
vendors
• Resolve issues or escalate as needed to ensure prompt and accurate resolution
• Ensure that departmental training materials are current, effective, and utilized
• Recommend and implement improvements in process and procedures
• Develop and hone an understanding of the packaging industry and subject matter
Skillset/Experience
• Any additional functions of supporting the sales team that may arise as the business evolves
Skills and Competencies
• 3 years of Project Management experience in the packaging industry is required
• NetSuite experience is required (similar ERP system experience acceptable)
• Strong attention to detail is required
• Keen ability to work both collaboratively with colleagues and partners, and autonomously as a motivated self starter
• Proficiency in MS Office required
• Strong attention to detail required
• Proficiency in Salesforce is a plus
• Must possess excellent written and verbal communication skills
• Customer service oriented with strong interpersonal skills
• Dedicated professional with the ability to respond to requests promptly and accurately
• Must be detail-oriented, organized, and be able to multi-task
• Proactive and motivated with strong problem solving and follow up skills
• Take ownership of your work; follow-thru until final resolution
• Ability to be flexible and thrive within a growing organization in an evolving industry
• Must be able to work both independently and with a team