About Us:
Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at https://www.boisestate.edu/about/
Boise State University is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Research demonstrates that people thrive when they feel welcome, respected, and inspired. We seek applicants who are committed to helping us achieve our vision of a diverse and inclusive community. Applications from members of historically marginalized groups, including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are strongly encouraged.
Job Summary/Basic Function:
Patrol assigned area, such as parking lots or University streets to issue tickets to overtime parking violators and illegally parked vehicles. Provides parking services, public relations services, enforcement of parking regulations, and traffic control throughout campus. Monitors security of campus parking facilities. Assists with special events parking arrangements. This position assists with bicycle enforcement and annual clean-up of abandoned bicycles. It may assist parking maintenance with projects as time allows.
Department Overview:
Boise State University’s Department of Public Safety is responsible for more than “people safety.” In addition to university Security, our team includes the university’s Emergency Management Department, Transportation (Shuttle buses and the Cycle Learning Center) and Parking, and Integrated Security Technology. Department of Public Safety employees are responsible for the safety of everyone on campus through a variety of programs. We believe in supporting our team members in all roles of their life. We offer flexible scheduling, competitive pay rates, meaningful and impactful work, and healthy teams. Public Safety will encourage you to take time doing what is most important to you, whether that is spending time with family, traveling, or increasing your education. We want the best employees. If you are a high performer who’s gotten lost at other organizations who just don’t seem to get it, come meet us. We are different and always seeking ways to improve. Apply and let us prove it!
Level Scope:
Applies basic skills while developing some specialized skills in procedures, operations, techniques, tools, materials, and/or equipment appropriate to area of specialization; performs routine and/or repetitive tasks; limited decision making required; generally works under close supervision; has no or limited experience; work is performed from within specific limits of established procedures and/or defined instructions.
Essential Functions:
• Provides public service by explaining parking policies and answering questions from students, staff and public; provides general campus and directional information, and alternate parking options; handles irate/angry customers by answering questions about parking citations and routing them appropriately for appeals.
• Patrol an assigned area by vehicle, bicycle, or on foot to ensure public compliance with existing parking ordinances; enters and receives information pertaining to parking permits, ownership, and registration of vehicles using hand-held computers; issues citations and warnings to institutional policy violators. Operates a computerized ticketing system; controls access to parking lots; monitors parking lots to ensure parking regulations are met.
• Operates two-way portable radio or cell phones and maintains close communications with dispatching personnel (including supervisors).
• Prepare and maintains daily records including logs of parking enforcement activities and pictures of violations.
• Assists maintenance staff in parking lot and equipment maintenance as needed; reports identified maintenance needs.
• Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
• Assists in Abandoned Bike Clean up and Impoundment.
• Provide assistance to motorists needing help with problems, such as keys locked in cars or dead batteries.
• Perform other duties as assigned.
Must be able to work Tuesday-Saturday from 11:30 am to 8 pm.
Knowledge, Skills, Abilities:
• Knowledge of principles and processes for providing customer and personal services including conflict resolution skills.
• Excellent oral and written communication skills.
• Knowledge of relevant equipment, policies, procedures and strategies to promote safety and security operations.
• Attention to detail.
• Basic computer skills.
• Exercise initiative and sound judgment and to react with discretion under varying conditions.
• Accurately read and record vehicle license plate numbers and vehicle identification numbers of parking violators.
Minimum Qualifications:
Experience:
- Providing public service in a work setting;
- Dealing with difficult customers;
- Ability to interpret and apply rules and regulations.
Willingness to:
- Stand and walk continuously throughout an eight-hour shift;
- Bend, stoop, lift, and carry items weighting up to 20 pounds;
- Work outdoors in all weather conditions;
- Visually observe activities in an assigned area;
- Use a two-way radio to communicate information.
A valid Driver’s License is required.
Preferred Qualifications:
1 year if related experience.
Salary and Benefits:
Salary of $16/per hour. The selected candidate will be eligible for a $500 recruitment bonus after the successful completion of 6 months of service. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.
- PERSI Retirement, Employee contribution: 7.16% University contributions: 11.94%
- Health Insurance Premiums https://www.boisestate.edu/hrs/benefits/medical-prescription-dental-and-vision/
- Tuition Fee Waiver: for self, spouse, and dependents https://www.boisestate.edu/hrs/benefits/tuition-fee-waiver-benefit/
- Flexible Spending Accounts
- Life Insurance
- Time Off
- Holidays
- Sick Leave
- Vacation Leave
Required Application Materials:
To be considered for the position, please submit the following material:
• Resume with employment history (including dates of employment)
• Cover Letter indicating your interest and qualifications for the position
• 3 Professional References
Applications without these items will not be considered.
Advertised: August 7, 2023 Mountain Daylight Time
Applications close: August 20, 2023 11:55 PM Mountain Daylight Time