Oak View Group
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
The F&B Staff Worker is a hands-on position, providing the highest degree of professional catering and concessions service to guests with the goal of achieving customer satisfaction and retention.
This role will pay an hourly wage of $10.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
- Follow instructions for each event as given by the Director of F&B
- Service guests in a professional manner consistent with established standards and guidelines
- Work consists of both catering and concession operations, including alcohol
- Be able to handle cash register sales and reconciliation forms
- Adhere to organizational and sanitation guidelines established by F&B director & corporate
- Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages
- Recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
- Complete opening and closing daily checklists
- Assist with collecting all banquet equipment to include flatware, China, glassware, and serving pieces needed for each event
- Assist with preparing and opening and closing of concessions stands
- Assist with preparation and set-up of event room when necessary
- Attend pre-function meeting for briefing of event details
- Provide friendly and courteous customer service at all times
- Remain at assigned station and perform duties as assigned according to each event
- Breakdown tables and banquet equipment after each event
- Clean and return serving pieces to proper storage area
- Adhere to strict grooming standards and policies of company
- Perform other duties as assigned and deemed necessary
Qualifications
- Employee must be at least 18 years old
- High School diploma or GED (or any equivalent combination of education and experience)
- Prior customer service experience is preferred
- Access to reliable transportation
- Must be able to work shifts including nights, weekends and holidays dependent on events schedule
- Stand and walk for four to six hours at a time
- Ability to work independently and as part of a team
- Can communicate effectively in English, both verbally and in writing
- Must be comfortable multi-tasking and working in a fast paced environment
- Has ability to count money, make change accurately
- Ability to input data into a computer to record sales transactions
- Basic computer skills in typing, data entry, with Microsoft Office products and internet platforms
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.