Salary : $37,440.00 – $41,600.00 Annually
Location : 3395 Airport Rd, Pinehurst
Job Type: Part-Time
Job Number: 202300206
Department: Enrollment Management
Division: Registration/Records
Opening Date: 06/15/2023
Closing Date: 6/25/2023 11:59 PM Eastern
Summary
This position supports the department in the creation and maintenance of academic records, collection and processing of forms and transcripts, use of third party/software platforms, and completion of graduation processes.
Essential Functions
- Provide excellent customer service to students, faculty, staff & outside agencies.
- Manage collection, processing, and data entry of documentation to include high school and college transcripts, change of address requests, and daily departmental mail.
- Process on demand transcripts and monitor National Student Clearinghouse orders.
- Greet and assist students in-person and over the phone.
- Process electronic forms in Etrieve.
- Assist with review of attendance rosters for FTE and Compliance Reviews.
- Scan and file documents in student’s electronic records.
- Process graduation applications to include data entry, and communication of the graduation process.
- Assist with preparation for graduation ceremony to include signs, honor cords, line-up boxes, program, honor cords, diploma covers, and printing of reader cards.
- Ensure compliance of FERPA requirements as they pertain to academic records.
- Assist with clean-up reports to ensure accuracy of student records.
Qualifications
- Associate degree
- 2 years clerical or customer service experience
- Ability to work effectively and collegiately with students, faculty, and staff
- Proficient computer skills, strong organizational skills, and excellent verbal and written communication skills
- Demonstrate the core value of “helpfulness”
This position is not eligible for benefits.