Patient Concierge Mount Vernon/Bellingham

Our Company is the premier eye surgical center in the Northwest and remains committed to its tradition of personalized, high-quality patient care, advanced technology, and excellent results. Our staff includes a nationally-recognized team of specialized ophthalmic surgeons and optometric physicians, with vast clinical experience in a wide variety of eye surgical services.

Our team is our most valuable resource so we cultivate a team-oriented environment where caring staff is rewarded for and takes pride in providing outstanding patient care. Join our team to work with high-quality people, have pride in the results being delivered, and have growth opportunities in an expanding industry.

An ideal candidate will be patient-focused with a love for the senior community. We are looking to fill a Full-Time position to work between our Mount Vernon Clinic and our Bellingham clinic.

ROLES AND RESPONSIBILITIES

  • Welcomes and greets all patients and visitors, in person or over the phone.
  • Assist with scheduling routine and follow-up appointments as needed
  • Demonstrates critical thinking and problem-solving during challenging patient interactions and situations.
  • Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
  • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner

Requirements

  • High School Diploma or equivalent
  • Minimum one-year general office experience in a healthcare setting
  • Proficiency with Microsoft Office products, G Suite, Windows environment, and strong keyboarding skills
  • Ability to work in a fast paced, team environment and follow through on tasks to completion

Benefits

  • Competitive Salary $18- $22
  • Medical, Dental, and Vision Insurance
  • Robust Ancillary Benefits
  • 401(k) Plan with employer contribution
  • Company Paid Life Insurance
  • Generous PTO/Holiday
  • EEO Statement
  • Job Category
    Customer Service
    Job Type
    Full Time/Permanent
    Salary
    USD 18.00 - 22.00 per hour
    Country
    United States
    City
    Mount Vernon
    Career Level
    unspecified
    Company
    Sight Partners
    JOB SOURCE
    https://apply.workable.com/j/C9E667EC40