Salary: $21.41 – $28.97 Hourly
Location : Broomfield Library and Auditorium, CO
Job Type: PT Non-Benefited
Job Number: 2023-00252
Department: LIbrary, Arts & History
Division: Adult
Opening Date: 09/01/2023
Closing Date: 9/15/2023 5:00 PM Mountain
FLSA: Non-Exempt
Description
The Broomfield Library is hiring a Patron Services Associate to work up to 18 hours per week, including days, evenings or weekends. The current vacancy performs technical and complex library work in Public Services including staffing the Reference Desk.
Hiring Range: $21.41 – $25.19/hour
All City and County employees are eligible for a free pass to the Paul Derda Rec Center and Broomfield Community Center. This position is not eligible for health benefits.
Essential Required Tasks/Examples of Duties
Public Services:
Assists patrons with technical questions concerning study room reservations, the use of internet computers and accompanying software, databases and electronic resources, reading devices including ereaders and other mobile devices. Creates displays, reading lists and promotional materials utilizing Google Drive and programs like Canva. Answers basic reference questions using print and electronic resources. Offers reader’s advisory to patrons of all ages. Set up equipment including sound system, multimedia projector, laptop configuration, for meetings or events. Assists with various Public Services programs and projects as assigned.
General Duties:
Greets and welcomes the public. Provides customer assistance in person or on the phone. Interviews patrons and determines information needs; gives instruction in the use of the library catalog, Internet computers & accompanying software and other equipment such as copy machines and scanners, databases and resource materials; answers reference questions using print and electronic resources; recommends books and other library materials; takes interlibrary loan requests, meeting room inquiries, and keeps statistics. Responds to and resolves routine customer needs that may include location of materials; information regarding library services or programs and; interpretation of library policy;. Sets-up equipment including sound system, multimedia projector, laptop configuration, TV/DVD for meetings or events. Refers patrons to other staff as appropriate. Maintains confidentiality of all patron data and information.
Assists librarians in collection development and maintenance as needed including weeding, shifting and shelving materials. Assists in maintaining the library areas to include straightening, picking up materials, organizing, re-shelving, or shelf reading.
Minimum Qualifications
Training – Bachelor’s degree from an accredited college or university.
Experience – One year experience in library work or a closely related field requiring extensive public contact in person and on the phone. Position in Public Services includes a preference for experience working with adults and teens including any library programming.
OR
Any equivalent combination of training and experience that provides evidence that the applicant possesses the Necessary Applicant Traits.
NECESSARY SPECIAL REQUIREMENTS: – Bilingual skills in Spanish and English desirable. New hires must, as a condition of employment, pass the following pre-offer and post-offer/hire processes: oral board, reference checks, background checks including local police check and sex-offender registry.
For a full job description, please and search for the job title.
All communication via your application will come from info@governmentjobs.com.
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Broomfield is an Equal Opportunity Employer. For additional information
To view the summary of benefits please for more details.
01
Do you have a Bachelor’s degree from an accredited college or university?
- Yes
- No
02
Are you available to work evenings and weekends?
- Yes
- No
03
How many years of experience do you have working in a public library?
- None
- Less than 1 year
- More than 1 year but less than 3 years
- More than 3 years but less than 5 years
- 5 or more years
04
If you have at least one year experience working in a public library, please explain. Please include specific duties you have performed in a library. If you do not have this experience, please type N/A.
05
Do you have experience working in a customer service role with extensive public contact in person or on the phone?
- Yes
- No
06
What is your experience supporting users on public computers and troubleshooting technology issues? If you do not have this experience, please type N/A.
07
This position requires a high level of skill with current technology. Please indicate your experience level with assisting patrons with the use of computers, mobile devices, software, printers, scanners, and copiers.
- I have little to no experience teaching others how to use these technologies
- Beginner – I am comfortable teaching others how to use these technologies
- Intermediate – I am comfortable teaching others all features of these technologies
- Advanced – I am very comfortable showing others advanced features of all of these technologies.
08
This position requires a high level of skill with digital media and devices. Please indicate your experience level with downloadable media such as Libby items.
- I have little to no experience teaching others how to use these technologies.
- Beginner – I am comfortable teaching others how to use these technologies.
- Intermediate – I am comfortable using all features of this electronic content
- Advanced – I am very comfortable using and showing others advanced features of this electronic content
09
Please explain your experience with Google Workplace’s Drive including Gmail, Calendar, Docs, Sheets etc.
- I have little to no experience with this software
- Beginner – I am comfortable updating existing documents
- Intermediate – I am comfortable with creating and sharing my own documents, calendars and chat
- Advanced – I use all features extensively including Google forms, slides and groups
10
Are you fluent in any other languages besides English?
- Yes
- No
11
If you answered “yes” that you are fluent in additional language(s), please list those language(s) here. If you only speak English, write N/A.
Required Question