Payroll Account Manager

Overview

Discover your Passion and Develop your Expertise.

We are looking for people who are passionate about superior customer relations by acting as a liaison across multiple business segments. You must have uncompromising integrity and outstanding customer service managing a book of business for our largest clients.

Responsibilities

  • In this role you will…
    • Act as a strategic consultant through active listening and proactively educate clients about available Paychex products and present custom solutions to client business challenges. (Non-sales)
    • Build strong relationships with clients through proactive outreach efforts.
    • Advocate on behalf of client when working with external partners such as CPAs and third-party vendors to address client needs.
    • Develop an understanding of industry and location-based practices and policies that may impact clients business.

Qualifications

  • Requirements
    • The role is a strong fit if you have…
    • 2-5 years payroll customer service
    • Payroll and Time and Attendance experience

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $19.64- $36.48 Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Responsibilities

  • In this role you will…
    • Act as a strategic consultant through active listening and proactively educate clients about available Paychex products and present custom solutions to client business challenges. (Non-sales)
    • Build strong relationships with clients through proactive outreach efforts.
    • Advocate on behalf of client when working with external partners such as CPAs and third-party vendors to address client needs.
    • Develop an understanding of industry and location-based practices and policies that may impact clients business.

Qualifications

  • Requirements
    • The role is a strong fit if you have…
    • 2-5 years payroll customer service
    • Payroll and Time and Attendance experience
Job Category
Customer Service
Job Type
Full Time/Permanent
Salary
USD 19.64 - 36.48 per hour
Country
United States
City
West Henrietta
Career Level
unspecified
Company
Paychex Inc.
JOB SOURCE
https://careers.paychex.com/careers/jobs/22411?lang=en-us