Description
Cognizant Technology Solutions is looking for a “Peoplesoft Consultant” to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you!
We are seeking out the best problem-solvers, idea-makers, and high-energy professionals for our fast-growing Oracle Solutions Practice (OSP). We need people with developed intuitions and a positive outlook that can overcome any obstacle!
We pride ourselves on having extensive experience working with clients in all major markets. Our delivery model is infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions and business results.
Role: Oracle Peoplesoft Consultant
Location: Phoenix, AZ (Remote)
Relevant Experience: 10 Years
Job Description: As a Peoplesoft Consultant, you will be a part of a team responsible for the client’s Peoplesoft FSCM 24/7 environment. While each team member has a primary skill set, they are also expected to learn and contribute to areas outside of their primary skill set. The team is highly collaborative and values continuous improvement and open communication. You will be expected to be a well-regarded and respected individual contributor; possess strong inter-personal skills, as well as proven track record of application development with skills in Java, distributed cache technology and building scalable robust systems. In return you will have opportunity to gain exposure to designing, developing, and deploying applications to the internal/external cloud.
Responsibilities:
- Provide application support/day-to-day operational support for the applications in scope in a 24*7 work environment
- Incident Monitoring, Acknowledgement and resolution as per defined SLA’s
- Responsible for monitoring the services as per the defined SLAs
- Work on enabling proactive alerts and defining proactive health check procedures
- Create knowledge documents, SOP’s and update run-books
- Interact with the client Technical/Business Team on day to day basis for productions issues, user issues and bugs
- Communicate issues, risks, and concerns to project leadership and IT Service Manager of the client
- Weekly and monthly status reporting, provide updates about Cognizant deliverables to stakeholders
- Work with 3rd party vendors / customer for integration issues, incidents involving dependency on other teams, service requests, problems and changes through resolution to closure
- Create problem records for critical and repetitive incidents
- Provide preliminary analysis and coordinate with development team for permanent code fixes and bug fixes
- Coordinate / collaborate with offshore team to hand-over/take-over of incidents/work requests during night time
Mandatory Skills:
- PeopleSoft Finance FSCM (Techno Functional) resource with Production support experience
- Knowledge/experienced in PeopleSoft Finance (FSCM) 9.x with General Ledger and Accounts Payable modules
- Strong English proficiency
- Having good knowledge on cloud is a plus
- In case of any production issue, the support person should raise an incident and work with the concerned team.
- Should also be able to identify opportunities for continuous service improvements and performance improvements
- Should have experience in documentation activities
- All the known errors should be documented in team portal. All the steps for trouble shooting also should be documented.
- Should attend daily customer calls, regarding the batch process. Should be able to update the customer on the SLA and various issues faced on the batch process.
- Should be able to work with other dependent teams as well for any issue resolution.
- Should be aware of the escalation process and escalation matrix followed in the client organization.
- Should have experience in Unix, Oracle database
- Good experience in working with Clients, business at onshore locations
Nice to Have Skills:
Oracle Cloud, APEX, OFSAA
Salary and Other Compensation:
The annual salary for this position is between $90,500/Year to $115,000/Year depending on the experience and other qualifications of the candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Qualifications
Technical Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
Psft- Financials
PL3
Required
2
Oracle
PL3
Desired
3
Unix
PL3
Desired
* Proficiency Legends
Proficiency Level
Generic Reference
PL1
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.