Brightpoint (formerly known as Children’s Home & Aid) invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.
ThePerformance & Analytics Lead is a critical member of the External Affairs team, working collaboratively with other departments and programs to use data to strengthen outcomes for children and families. In this role, you will contribute to the development and implementation of a new organizational performance and outcome measurement strategy and system, and guide, coordinate, and facilitate the development of program data collection, analysis, and reporting for an assigned portfolio of program or agency key performance indicators (KPIs). For consideration for this position, please submit both a resume and cover letter.
Core Responsibilities and Essential Job Functions:
- Collaborate with program and agency leadership to support design and implementation of the agency’s performance and outcome measurement strategy and associated systems that advance the organization’s Blueprint for Impact and Strategic Plan.
- Lead the design, development, and implementation of data dashboards and other data communication tools to monitor and communicate agency and program performance toward outcome measures.
- Work collaboratively with assigned portfolio of program and/or administrative leaders and staff to identify, assess, and monitor progress toward key performance indicators and program improvement measures, review areas of success and improvement including root cause analysis, identify areas for change, and support with identification of solutions.
- Create, develop, and maintain relationships with program and agency leaders and staff to foster collaboration and trust and an understanding of and engagement in data, outcomes, and impact.
- Perform both qualitative and quantitative data analyses.
- Support configuration of and training on data collection systems.
- Facilitate survey development, administration, and analysis for program and administrative departments and assist in the development or modification of evaluative instruments.
- Work collaboratively with the broader External Affairs Team to understand data and implications for public policy strategies and share outcome and impact data externally.
Required candidate qualifications:
- Master’s degree in public policy, sociology, or another closely related field
OR
Bachelor’s degree in public policy, sociology, or another closely related field with a minimum of three years of related experience and/or relevant training. - Strong data analysis skills, including advanced proficiency in Excel or other statistical software
- Experience creating compelling data visualizations
- Strong oral, written and presentation communication skills to effectively address varied audiences, and a significant level of comfort and experience in public speaking and leading meetings
Preferred candidate qualifications
- Experience developing performance indicators at a program and/or organizational level
- Experience or training in evaluating and selecting assessment instruments
- Experience or training in developing and administering surveys
- Experience designing, documenting, and building data collection systems
- Statistics and program evaluation coursework
- Experience with SQL and relational databases
- Experience facilitating change management collaborations and processes
- Experience completing literature reviews
- Experience working with data in the social services or early childhood education field
- Understanding of and commitment to trauma-informed, anti-racist, family-focused, and prevention-oriented values
Job details:
- Compensation: $65,000-$69,000/year
- Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here)
- Location: Must be within reasonable driving distance to Chicago and available to work from home office at 200 West Monroe Street (downtown Chicago loop) 2x/week.
- Schedule: Full-time, salaried. Regular business hours.
- Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).
Where you work matters.
We believe that by building diverse and inclusive teams of passionate advocates for youth and families, we can continue to show up for Illinois families, putting those families at the center of every decision, and strengthening the communities where we all work, play, and live together. (More about who we are here.)
We invite you to become an active member of a team that supports, inspires, and challenges each other, and grow your career in an organization that celebrates emerging leaders and provides development and learning opportunities aligned with your individual goals and aspirations. If you are looking for an opportunity to do meaningful work, including raising your unique and authentic voice to disrupt the systemic inequality impacting children and families, we encourage you to apply today.
Click here to review our agency’s Blueprint for Impact.
Brightpoint is committed to the principles of Equal Employment Opportunity and Affirmative Action. All employment activities are conducted in an equal and equitable fashion. The Agency prohibits employment discrimination on the basis of race, color, gender, age, religion, disability, national origin, ancestry, sexual orientation, gender identity, gender expression, marital status, parental status, veteran status, source of income, and any other legally protected category in the recruitment, selection, hiring, determination of salary level and benefits, promotion, demotion, layoff, termination, and other terms and conditions of employment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)