Salary: $37,924.00 Annually
Location : Myrtle Beach, SC
Job Type: Regular Full Time Employee
Job Number: 01092
Department: Construction Services
Opening Date: 06/14/2023
Closing Date: 6/21/2023 5:00 PM Eastern
Job Announcement
Job Description
Performs customer service functions by telephone and in person; provides information and assistance related to department services, activities, procedures, fees, forms, or other issues; assists the public in completing applications and other forms as needed; responds to questions/complaints, researches problems, and initiates problem resolution.
Processes inspection requests; receives requests via phone from contractors, owners and the public; enters requests into computer program; prints related reports for scheduling and verification purposes.
Processes permit applications for electrical, plumbing, gas, mechanical, roofing, vinyl siding and other construction work requiring permits; reviews applications for accuracy/completeness; verifies proper City business licensure, state licensure, homebuilder’s licensure, zoning designations; accepts construction plans and plan documents associated with permit processing.
Issues permits for approved building permit applications, approved sign, awning and lighting permit applications, and Certificates of Occupancies; maintains daily logs of inspections, permits, and certificates of occupancies; prepares and scans files.
Issues master trade cards and special inspector cards; reviews information for completeness and accuracy; produces new cards; takes photos; laminates cards; maintains all related documentation.
Maintains file system of various files/records for the assigned area; prepares files, organizes documentation, and files documents in designated order; retrieves/replaces files; scans records into computer; shreds/destroys confidential or obsolete documents; conducts records maintenance activities in compliance with guidelines governing record retention.
Monitors inventory levels of departmental equipment and supplies; initiates orders for new/replacement materials; receives and distributes supplies and equipment.
Prepares or completes various forms, reports, correspondence, logs, permits, master trade cards, applications, sign-in sheets, permit logs, certificates of occupancy, or other documents.
Receives various forms, reports, correspondence, payments, permit applications, construction plans, plan documents, census data, building statistics, zoning maps, directories, codes, ordinances, policies, procedures, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Researches records for homeowners, contractors, or city officials as needed; researches code interpretation issues through state authorities as needed.
Performs general/clerical tasks, which may include operating a switchboard, making copies, sending/receiving faxes, or processing incoming/outgoing mail.
Operates a personal computer, two-way radio, general office equipment, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software.
ADDITIONAL FUNCTIONS
Reviews website information for the department; verifies personnel and other information and forms; makes changes as needed.
Performs other related duties as required.
Minimum Qualifications
High school diploma or GED; two (2) years of experience in general office work, customer service, permit processing, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid certification from the International Code Council as a Permit Technician
Supplemental Information
The City of Myrtle Beach, South Carolina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.