Salary: $42,561.03 Annually
Location : 1225 Ramsey Street Fayetteville, NC
Job Type: Full-Time
Job Number: 202301846
Department: Social Services
Division: Business Operations
Opening Date: 06/15/2023
Closing Date: Continuous
Salary Grade: 68
Position Overview
Open Recruitment Until Filled.
Position located in the Human Resources Section, Business Operations Division.
Potential for Telework/Remote options may be considered based on training, quality assurance, performance, and/or business needs.
Examples of Duties
This position is the liaison between 4 Personnel Technician II’s and the Human Resources (HR) unit supervisor, Personnel Officer I. This position is assigned as the lead worker in the HR unit and ensures the unit workflow is efficient and timely.
Advises and assists in training the agency Personnel Staff in the administration of both State and County directed Personnel requirements and policies, the recruitment and accessing of job applicants who meet minimum State and County job specifications, and the administration of both Federally and State mandated Human Resource policies and laws.
This position ensures Standard Operating Procedures (SOP) are updated. Responsible for gathering and producing information for reports and audits, i.e., agency and section-specific turnover reports, child welfare surveys, marginal driving, etc. Maintains Personnel policy and procedure manuals, guides, and reference library for agency management and line staff use.
This position should possess or have the ability to acquire comprehensive knowledge of Family Medical Leave (FMLA), Americans with Disability Act (ADA), EEO, Fair Labor Standard Act (FLSA), etc. Responsible for processing requests for Family and Medical Leave, Leave Without Pay, Shared Leave, Fit for Duty, and ADA.
This position may serve as the first point of contact for supervisors and employees for personnel matters. May be involved in special projects as assigned.
Minimum Qualifications
MINIMUM EDUCATION & EXPERIENCE REQUIRED:
Graduation from high school and six years of progressively responsible administrative work including at least one year of technician-level experience directly related to the functional area(s) of assignment including the application and interpretation of policies and procedures; or graduation from a four year college or university and two years of technician-level experience directly related to the functional area(s) of assignment including the application and interpretation of policies and procedures; or an equivalent combination of training and experience.
Knowledge, Skills and Abilities
KNOWLEDGE, SKILLS AND ABILITIES: Ability to interpret, apply, and communicate a variety of policies, procedures, and regulations; to exercise sound judgment in gathering and evaluating employee and position information; to establish and maintain effective working relationships with employees, administrative officials, and the general public; to express oneself clearly and concisely in oral and written form; to work independently and to make and defend procedural decisions, to assign and review the work of other technicians and clerical employees (may be required). Considerable knowledge of the personnel policies and procedures, preferably of the program area of assignment and of agency or institution programs and organization; general knowledge of the occupational areas to which assigned and position classification methods and techniques (Position Analysis); some knowledge of staff development and training principles and techniques; ability to communicate effectively before a group (Staff Development).
CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.
Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.
Law enforcement background check is required. Has or is able to obtain a valid North Carolina Driver’s License.
This position will be required to assist in emergency and/or disaster situations.
The Cumberland County Department of Social Services has a dress code policy that must be adhered to. This policy includes specific guidelines related tattoos and body piercing.
Educational transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click “Application Status.”
If there are specific questions regarding this posting, you may contact DSS Human Resources at 910-677-2580.
MISSION
The Cumberland County Department of Social Services stands united to strengthen individuals and families and to protect children and vulnerable adults. We collaborate with our community partners to provide programs and services which engage our customers in improving their quality of life.
VISION
We envision our Department… as a catalyst for improving quality of life through teamwork, partnership, forward thinking, and cutting-edge service delivery. We envision our customers…as partners, motivated and empowered to improve their quality of life.
Our Core Standards & Values
A quality customer experience, business operations and employee experience represent our three Core Standards that guide our principles and values. We have identified eight core values and validating behaviors that define our Departments: Service, Teamwork, Accountability, Diversity, Innovation, Optimism, Integrity and Flexibility.
Cumberland County Department of Social Services Health-care Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all full time employees.
The link below provides detail information regarding insurance coverage:
CREDIT UNION Employees are eligible to join State Employees Credit Union and Bragg Mutual Federal Credit Union. Savings accounts and loan payments can be made through payroll deductions.
DIRECT DEPOSIT Employees are eligible to have their paychecks deposited directly to their account at any banking institution. The net pay is direct deposited by 9:00 AM on the County’s pay date.
ANNUAL LEAVE
Less than 2 years of service 3.42 hours per pay period = 96 hours (12 days)
2-4 years of service 4.37 hours per pay period = 120 hours (15 days)
5-9 years of service 5.33 hours per pay period = 144 hours (18 days)
10-14 years of service 6.28 hours per pay period = 168 hours (21 days)
15-19 years of service 7.24 hours per pay period = 192 hours (24 days)
20+ years of service 8.19 hours per pay period = 216 hours (27 days)
Sick Leave All Employees 3.42 hours per pay period = 96 hours (12 days)
HOLIDAYS State recognized holidays off: New Year’s Day, ML King’s Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day (2 days), and Christmas Day (3 days).
MILEAGE $0.54 reimbursement per mile driven using personal automobile for company business.
DRIVERS LICENSE If you presently have an out-of state license, you must obtain a valid NC Driver’s License prior to beginning employment with Cumberland County DSS. *See Safe Driving Policy
DRUG TESTING Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal for the conditional employment offer. *See Drug Free Workplace Testing Policy
RETIREMENT PLAN Unreduced retirement benefits at age 65 with 5 years of service: or at age 60 with 25 years of credit, or any age after 30 years of service; reduced benefits after age 50 and 20 years of service or at age 60 with 5 years of service; disability benefits available after 5 years of service; death benefit paid to your beneficiary if you die in active service after one year of service.
401K ACCOUNT 1% contribution made by County to your NC401K account; no match required by employee.
DEFERRED COMPENSATIONSupplemental retirement programs through: ICMA, Programs PEBSCO (NACO), and 401 K (Payroll deduction available)
EMPLOYMENT BENEFITS Employee can pay for insurance premiums, uninsured medical expenses, or child care with pre-tax dollars. Other insurance policies offered: dental, life, accident, disability and cancer.
SCHOOL PARTICIPATION LEAVE Employee will be granted 4 hours per County fiscal year (July 1 – June 30) to attend child’s school (Day Care – 12) for involvement at the child’s school. Employee should furnish written verification from child’s school that employee attended or was otherwise involved at that school during the time of leave.
PLEASE NOTE: THE CUMBERLAND COUNTY DEPARTMENT OF SOCIAL SERVICES IS A SMOKE-FREE WORKPLACE.
01
What is your highest level of completed education?
- High School Diploma/GED
- Some College Coursework, No Degree
- Associate’s Degree
- Bachelor’s Degree
- Master’s Degree
- Doctorate’s Degree
02
How many years of experience do you have working in Human Resources?
- 5+ years
- 3 – 5 years
- 1 – 3 years
- Less than 1 year
- None
03
How many years of administrative or clerical experience do you have?
- 5 + years
- 3-4 years
- 1-2 years
- Less than one year
- None
04
How many years have you used Microsoft Office Suite?
- 5+ years
- 3 – 5 years
- 1 – 2 years
- Less than 1 year
- None
05
With which of the following HR areas are you proficient? (check all that apply)
- Recruitment / Talent Acquisition
- Benefits Administration
- Employee Relations
- Employee Development
- Workers’ Compensation
- None of the above
06
If you selected Recruitment / Talent Acquisition, briefly describe your overall experience working in recruitment.
07
Which HRIS/HRMS system(s) do you have work experience in? (not including your personal experience)
- Bamboo HR
- NeoGov
- Oracle/Peoplesoft
- Kronos
- Taleo
- Kenexa
- MUNIS
- Other
- None of the Above
08
If you have experience working in a HRIS/HRMS system, which of the following best describes your level of experience?
- 5+ years
- 3 – 5 years
- 1 – 2 years
- Less than 1 year
- None
09
If you selected the NeoGov system, describe your level of proficiency using NeoGov in a work/office environment?
- Advanced
- Moderate
- Beginner
- None
10
What level(s) of authority do and/or have you possessed in NeoGov?
- Administrator
- HR Liaison
- Hiring Manager
- Supervisor/Manage
- Subject Matter Exp
- Employee
- Personal User
11
Please verify that your application includes the following information:* Employment history including salary, correct dates of employment, employer address and phone number, supervisor’s name, and reason for leaving each employer. Applications without the above information will be considered incomplete and not be processed.Please take a moment to review your application before submission to ensure all categories are completed.I have read and understand the above statement.
- Yes
- No
Required Question