Job Description
Community Relations Coordinator
Hiring salary begins at $51,875.20 to $59,654.40 (DOQ)
This position works a hybrid schedule
About Plan Hillsborough
Plan Hillsborough provides value-added planning services through a diverse team of professionals working towards a thriving future for Tampa, Temple Terrace, Plant City, and Hillsborough County, and provides staff to the Hillsborough County City-County Planning Commission, the Hillsborough County Transportation Planning Organization and the Hillsborough River Interlocal Planning Board.
At Plan Hillsborough, your work matters. We are looking for individuals who want to join a team that believes in turning challenges that come with growth into opportunities for a thriving future. If this is you, read below to learn more about this opportunity to be a part of Plan Hillsborough!
What to Expect
This position reports to the Strategic Planning Environmental & Research Division Director as well as performs work for the Transportations Planning Organization.
What Qualifications are Needed
A bachelor’s degree; and
Three or more years of experience in marketing, communications, and public outreach.
Or
An equivalent combination of education, training and experience would reasonably be expected to provide the job-specific competencies noted below.
What Qualifications are Nice to Have
The ideal candidate is a strong writer that can produce work for different types of audiences and purposes. The ideal candidate will have experience with, or proficiency in, some of the following: Constant Contact, legal advertising, social media, conversational Spanish, Microsoft Office, WordPress, meeting facilitation and ADA compliance. Previous work experience with a local government entity is a plus.
What You Will Be Doing
- Under the guidance of senior leadership, formulates comprehensive program plans and strategies pertaining to developing and improving media and community relations.
- Coordinates agency speakers for special events and programs.
- Uses InDesign and Canva to create documents, flyers, social media designs, and other promotional materials for public engagement outreach initiatives.
- Translates complex information into visual products, short summaries/blurbs, news articles, and messaging that the public can understand and find relevant.
- Effectively uses various social media platforms for public engagement.
- Conducts pertinent statistical research and program analysis within the area of media and community relations, makes recommendations for improving the public engagement program, and writes reports.
- Organizes and conducts outreach activities and meetings, such as setting up and staffing an information table, or arranging and facilitating a community workshop group discussion, whether in-person or virtual.
- Accurately and empathetically transcribes comments from the public and summarizes key messages.
- Proactively identifies community members and groups who have a stake in the outcome of planning decisions, including groups historically under-represented in the decision-making process.
- Reviews and edits materials of other staff before distribution.
- Assists web manager with web updates and web design.
- Ensures presentations and other materials are ADA compliant.
- Prepares and delivers verbal, written and visual presentations to staff, advisory councils, citizen groups and government officials.
- Represents Plan Hillsborough at meetings, functions, and events.
- Performs other related duties as required.
This job description is not intended to be, nor should it be construed as an all-inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.
What You Need to be Successful
- Excellent knowledge of English grammar, punctuation, and spelling; Bi-lingual a plus
- Considerable knowledge of functions, activities, requirements, procedures, objectives and regulations of event planning and community engagement
- Considerable knowledge of the principles and practices of public relations program management
- Working knowledge of social media platforms
- Working knowledge of photographic and audiovisual equipment
- Proficiency in or ability to learn InDesign or a similar graphics programs (i.e. Canva, Photoshop, Lightroom, Adobe XD, Illustrator, Premiere Rush, and Spark)
- Proficiency in making presentations to groups
- Proficiency in Microsoft Office/Outlook
- Skilled in facilitating meetings
- Ability to be adaptable and detail-oriented
- Ability to produce quality work with tight or shifting deadlines
- Ability to collect and organize data and develop presentations
- Ability to write in-depth technical reports as well as brief synopses and articles
- Ability to execute and mange various long-term projects while maintaining daily short-term tasks
- Ability to use considerable initiative, think independently, and exercise sound judgment
- Ability to establish and maintain effective working relations with others within and outside our organization
- Ability to communicate effectively both orally and in writing
- Ability to deal courteously and effectively with the public, build goodwill and strengthen external relationships.
- Ability to plan, organize and supervise the work of others
What Our Culture Looks Like
Plan Hillsborough embraces and celebrates the diversity of the communities we serve while also seeking the same of our employees. At Plan Hillsborough, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
What Accountability Means to Us
Everyone is responsible to consistently put forth the highest quality work effort. The agency will follow through in setting, measuring, and addressing clear expectations and taking actions to ensure all meet these expectations.