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Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.
Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936.
We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!
Point-of-Sale (POS) IT Specialist-Parks
Full-timeHourly Pay Range: $23.55 – $27.33
Closing Date: 07/10/2023 @ 11:59 pm or upon receiving 50 applications
Job Summary: This position provides primary technical support for the Park’s Point of Sale (POS) for more than 100 parks across Milwaukee County. This includes approximately 125 POS registers/systems and end-user desktop support to an additional 100 workstations at community centers, garden & nature facilities, golf courses and water-based recreational facilities. The main objective of this position is to ensure all POS Systems are functioning at their optimal performance levels. The position exists to ensure the Milwaukee County Park’s POS system is maintained to handle their transaction and revenue needs.
Job Responsibilities:
- Monitor and maintain proper function of POS system, cash registers and peripherals; conduct basic configuration to set up POS; Capable of performing a wide range of hardware installation tasks; mounting monitors, cash drawers, racks, shelving etc., generate standard and custom reports as needed.
- Troubleshoot all end-user desktop computer problems to restore optimal productivity; Manage ongoing Service Desk tickets. Provide timely updated and detailed progress to issues if not initially resolved.
- Assist with planning, installation, troubleshooting and ongoing support of special projects. Assist with new and upgrades PCS hardware and software installations.
- Ensure expectations are being met by communicating and maintaining key POS business relationships with other teams, departments and vendors; Give feedback and recommendations to other internal teams to improve services and reduce desktopIsupport requests.
- Instruct users and document system use to ensure understanding of POS system, computer equipment and applications; answer questions and assist in resolving problems regarding the methods and procedures using computer applications.
Required Education, License/Certification and Experience
- Current residency in the State of Wisconsin required
- Valid Wisconsin Driver’s License required and must be maintained during employment
- Associates Degree or higher with at least One (1) year of experience in Point of Sale Systems; Information Technology.
Note: This Original Examination is open to current residents of the State of Wisconsin. The selection process will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods.
Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.
Other details
- Job Family 6 – Natural Resources/Parks and Recreation
- Job Function 6 Administrative Support
- Pay Type Hourly
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