Police Communications Officer

Salary: $17.48 Hourly

Location : San Luis Police Dept. 1030 E. Union Street San Luis, AZ

Job Type: Full-time

Job Number: 2023-00021

Department: Police Department

Division: Communications

Opening Date: 08/10/2023

Closing Date: 11/10/2023 11:59 PM Arizona

ABOUT THE POSITION

• Monitors emergency and general support radio frequencies.
• Receives emergency (911) and non-emergency calls from the public, dispatchers, and law enforcement agencies via multi-line telephones, walk-ins, and radio system.
• Records and routes emergency calls to appropriate authorities.
• Determines priorities of all calls and dispatches required units to non-emergency situations.
• Receives radio calls from field units.
• Transmits messages via radio, telephone, computer, fax, or other communication equipment.
• Makes inquiries to obtain requested information or services.
• Maintains status and location control of Police and Fire units and directs them to the scene of non-emergency situations.
• Uses various computer systems for data entry and information retrieval.
• Creates and maintains daily log of public safety communications activities.
• Performs related duties as assigned.

IDEAL CANDIDATE
Will have the nowledge of:

• Law enforcement terminology, codes, and procedures.
• Proper use and care of radio and telephone equipment.
• Rules and regulations of the Federal Communications Commission covering the operation of radio receivers and transmitters.
• The operation of communication equipment, including radio, telephone, and automated information systems.
• Rules and regulations of the Federal Communications Commission applicable to the operation of radio receivers and transmitters.
• The principles and practices of emergency dispatching.
• Applicable Federal/State/County/City/agency laws, ordinances, and regulations.
• Principles and practices of effective employee management and supervision.
• Computers and specialized hardware and software for preparing reports and maintaining records.

Will have the ability to:

• Operate communications equipment, including radio, telephone, and automated information systems.
• Communicate clearly and concisely, and accurately, relaying details.
• Establish and maintain effective working relationships with others and interact with the public.
• Understand and follow written and oral instructions.
• Handle multiple projects simultaneously and use good judgment in prioritizing work assignments.
• Effectively communicate verbal and written instructions by phone, police radio system or in person in a group or one-to-one setting.
• Think and act quickly and effectively in emergencies and under stressful situations.
• Type 30 words per minute.

MINIMUM REQUIREMENTS
Required:

• High school diploma or G.E.D. equivalent.
• One (1) year as police dispatcher or equivalent clerical experience.
• The ability to type accurately at 30 words per minute (WPM) and 4606 keystrokes per minute (KPH) proficiently. Must have the ability to monitor emergency and general support radio frequencies.
• A valid Arizona driver license at the time of appointment and must be maintained throughout employment.
• Must successfully pass a comprehensive background investigation and polygraph.
• Depending upon the needs of the City, some incumbents of the class must demonstrate fluency in both Spanish and English as a condition of employment.
• The communications division operates 24 hours a day, 7 days a week, including Christmas, New Year’s and other holidays. This position works rotating shifts that include nights, weekends, holidays and overtime, as needed.
• Residency in the United States and within 25 miles of the City of San Luis.

Desired/Preferred:

• San Luis residency.

SUPPLEMENTAL INFORMATION

The City of San Luis is committed to Professional Growth and Career Development –

Current employees may be given preferred consideration if they meet the position’s minimum requirements.
OPEN UNTIL FILLED – Applications review will begin August 31, 2023.Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process.

HIRING PROCESS

• Application: Apply through (governmentjobs.com).
• Typing Test: TBD
• Panel Interviews: TBD

The City of San Luis offers the following benefits to all full-time City employees:

MEDICAL/ DENTAL/ VISION INSURANCE – The City of San Luis is proud to provide medical, dental and vision insurance for it’s employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department.

ARIZONA STATE RETIREMENT SYSTEM (ASRS) – City employees are required to enroll in the Arizona State Retirement System.

• Employee Contribution – 12.03%
• Employer Contribution – 12.03%

ARIZONA STATE RETIREMENT SYSTEM (ASRS) – LONG TERM DISABILITY (LTD)

• Employee Contribution – .014%
• Employer Contribution – .014%

SOCIAL SECURITY AND MEDICARE-

FICA (Social Security Tax) – Employee Contribution- 6.20%
Medicare – Employee Contribution – 1.4500%.

PAID TIME OFF (PTO) –

Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis)

1. Less than 6 years – 3.08 hrs.
2. 6 – 11 years – 4.62 hrs.
3. 11 years or more – 6.16 hrs.

Sick Leave – 3.69 hrs.

LIFE INSURANCE– The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard.

Basic Life Benefit – $50,000.00
AD&D Benefit – $50,000.00

DISABILITY INSURANCE– Disability insurance is available to all employees who work 30 or more hours per week.

Short-Term Disability – Coverage begins on the 15th day of injury or sickness.
Duration of Benefits – 180 days
Benefits Percentage- 66.67%
Waiting Period – 14 days
Maximum Weekly Benefit: $2,000.00

WORKER’S COMP – Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.

01

Do you possess a high school diploma or GED?

• Yes
• No

02

Do you posses one (1) year of police dispatcher or equivalent clerical experience?

• Yes
• No

03

Do you live in the United States and within 25 miles from the City of San Luis?

• Yes
• No

04

Do you posses the ability to type accurately at 30 words per minute (WPM) and 4606 keystrokes per minute (KPH) proficiently?

• Yes
• No

05

Are you fluent in both English and Spanish?

• Yes
• No

06

Do you live in San Luis, AZ?

• Yes
• No

07

Are you bilingual in Spanish?

• Yes
• No

Required Question