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Overview
The Suite Attendant is responsible for providing food and beverage service in the premium suites. The Suite Attendant must be personable and able to work in an ever-changing, fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly wage of $10.63 +tips.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
- Responsible for setup of food service areas within specific suites and club areas based upon pre-orders and day-of orders.
- Ensures all assigned suites are set prior to event based upon communication received of orders
- Responsible for assisting in closing out financials per event and ensuring correct billing takes place.
- Monitors and maintains food and beverage quality
- Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.
- Monitors and enforces safe alcohol policies and procedures.
- Monitors and maintains inventory control and product requisition fulfilling.
- Full knowledge of food and beverage menu items and accompaniments.
- Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
- Responsible for observing guests to respond to any additional requests.
- Maintains sanitation, health and safety standards in work areas.
- Must show demonstrated ability to meet the company standard for excellent attendance.
- Assures that the location equipment is operable and clean prior to start of event.
- Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
- All other duties as assigned by food and beverage management.
Qualifications
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
- Ability to work with a variety of personalities, keeping a positive attitude and a solution-based outlook.
- Ability to speak, read and write in English.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Ability to remain focused in a loud and busy environment.
- Excellent customer service, organization, and time management.
- Ability to work independently with minimal supervision.
- Possess valid food handling certificate and alcohol service permit if required by state or federal regulations.
- Ability to handle cash accurately and responsibly.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
- Serving experience in a premium setting preferred.
Education, Qualifications and Experience:
- At Least 1-2 years experience working in a food & beverage or customer service role