* This position is eligible to work in a hybrid work model (combination of in-office and remote days). **
JOB SCOPE:
Responsible for advanced, cross-functional technical leadership and advisement of ongoing design, development, implementation, and operations of customer premises equipment (CPE) activation, configuration, and operations platforms/applications and their associated operating systems, databases, and dependencies.
DUTIES AND RESPONSIBILITIES:
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Assigned complex and critical projects that involve several technical systems and constituents
- Advanced design, implementation, monitoring, enhancement and troubleshooting of AWS and CPE systems
- Analyze and revise existing system logic and documentation as necessary; advise on improvements
- Validate and advises on CPE, AWS, and Automations architecture and designs
- Develop and curate scripts to aid in configuring, maintaining, and operating CPE support platforms
- Review and validate system designs
- Mentor and guide other technical staff
- Perform other duties as requested by manager
BASIC / MINIMUM QUALIFICATIONS:
- Bachelor’s Degree in Engineering or related field or related work experience
- At least five (5) years of Database support and development work experience
- At least three (3) years of OSS application work experience
- Minimum of three (3) years of automation and development using Python, Django, and React
ADDITIONAL QUALIFICATIONS:
- Ability to maintain and administer UNIX-based platforms, including performance tuning, package installation, patch management, network and server management tasks
- Expert knowledge of troubleshooting tools (i.e tcpdump, netstat, iostat, traceroute, snoop)
- Expert experience with carrier-grade monitoring applications
- Expert understanding of LAN/WAN topology, network protocols (TCP/IP, FTP, NFS), switches and firewalls
- Experience activating, configuring, and maintaining CPE per the DOCSIS, PacketCable, TR-069, and SNMP specifications
- Expert comprehension and demonstrated application of knowledge of the IPv4, IPv6, DHCP, DNS, SNMP, and TFTP protocols
- Advanced knowledge of development tools and frameworks including Shell, Python, Perl, Java, C/C++, TCL, PHP, Ruby
- RHEL Certified Systems Engineer – RHCSE
- Industry and vendor specific certifications and training preferred (Cisco, RHEL, MySQL, etc.)
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $110,800.00 to $196,400.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.