Job Description
****We are currently offering remote work from one of our footprint states which are inclusive of AK, WA, OR, MT, CA and or TX****
Providence is seeking a Principal IS Project Manager:
The Project Manager is accountable for one or more large, diverse and complex projects in the area of information technology with a focus on Revenue Cycle applications.
Manages all aspects of projects with direct accountability to the Executive Sponsor.
Ensures projects are planned and executed in a manner that supports the Information Systems department and Providence Health Plan objectives.
Major Challenges:
- Adapt and respond effectively to a constantly changing business and technology environment.
- Manage multiple conflicting priorities.
- Coordinating efforts across initiatives, committees and work teams, using lessons learned to effect broad and lasting changes.
- Oversee/manage multiple initiatives while maintaining the ability to handle urgent needs as they arise.
- Ability to successfully manage risk and issues in a collaborative, highly matrixed environment.
- Relies on extensive experience and judgment to plan and accomplish goals on issues where analysis of situations or data requires an in-depth evaluation of variables.
In this position you will have the following responsibilities:
- Strategic:
- Develops projects within a program in alignment with the organization’s strategic plans and objectives.
- Builds support to influence decisions in order to ensure work toward common objectives.
- Proactively informs and influences others in order to maintain the balance required between business needs; project partner strategy and standards; and financial requirements and budgets.
- Facilitates strategic planning with internal customers for deployment of information technologies and/or major services and products.
- Management:
- Manage client expectations from initial problem identification and through the project life-cycle.
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- Develop and gain sponsor approval and sign-off of the project charter / scope and / or work breakdown schedule.
- Manage projects and programs with increased complexity, strategic priority and/or visibility, system and/or regional priority.
- Develops and leads the project team to the delivery of successful project outcomes.
- Engage and organize the assignment of activities of multi-functional teams, as well as the project estimates, task dependencies and schedule.
- Builds and manages multiple, multi-functional collaborative project and/or work teams.
- Coordinates the activities of multi-functional teams, as well as the project budget, task dependencies and schedule.
- Scope, risk and issue management, including documenting, communicating and facilitating resolutions or mitigation plans.
- Develops, initiates and manages a communication plan, including regular project status reports.
- Delivers appropriate integration, training and implementation plans and activities.
- Manages stakeholders and multiple project teams in the context of a single project.
- Acts as a coach and mentor.
- May be required to supervise or manage Project Coordinators.
- Coaches, develops and manages other Project Managers for associated complex projects; facilitates customer needs for multiple department and their associated lines of business.
- Operational:
- Develops root cause analyses and process improvement plans.
- Maintains all project artifacts.
- Identifies, delivers and documents organizational, application and human workflows that contribute to policy and procedure updates throughout each project.
- Prepares and delivers presentations to executive leadership, senior management and stakeholders.
Job Specific Knowledge, Skills and Abilities:
- Ability to analyze information, evaluate results to choose the best solution and solve problems.
- Demonstrated ability to elicit, analyze and communicate business requirements from multiple customers across disparate functions.
- Understanding of local integrated delivery systems of a large, multi-site health system.
- Ability to exercise sound judgment and make decisions based on accurate and timely analysis.
- Effectively manages to project deadlines and escalates issues as appropriate.
- Superior judgment, problem solving and cognitive skills.
- Superb written and oral communication skills on interpersonal and technical levels.
- Demonstrated knowledge and skills in assessing and mitigating risks through risk planning.
Required qualifications:
- Bachelor’s Degree in Information Technology, project management, healthcare admin or clinical field.
- 8 years of:
- Project management experience in healthcare, information services, or other relevant industry or operations leading large, diverse and complex projects.
- Project management experience in healthcare, information services, or other relevant industry or operations expertise and application of Project Management methodology based on project management principles.
- Project management experience in healthcare, information services, or other relevant industry or operations incorporating process improvement methodologies into large scale projects.
- Project management experience in healthcare, information services, or other relevant industry or operations facilitating complex decision making among multiple executive stakeholders with different interests and priorities.
- Demonstrated experience as a speaker in a professional presentation environment, such as conferences and association meetings.
- Demonstrated experience in business development and/or strategic and tactical planning and execution including marketing, communications and financial planning.
Preferred qualifications:
- 2 years of experience with Revenue Cycle applications.
- Master’s Degree in Information Technology, project management, healthcare admin or clinical field.
- Certifications in process optimization such as Six Sigma, Lean, CQIA or other nationally recognized program
- Project Management (PMI) Certification
Salary Range by location:
NorCal (Napa, Sonoma)
Min: $58.68 , Max: $96.32
Southern California, NorCal (Humboldt) Alaska (Kodiak, Seward, Valdez)
Min: $52.30 , Max: $85.85
WA Puget Sound Oregon (Portland) Alaska (Anchorage)
Min: $50.17 , Max: $82.36
Oregon (Hood River, Medford, Seaside)
Min: $46.77 , Max: $76.78
Eastern Washington (Richland, Spokane, Walla Walla)
Min: $44.65 , Max: $73.29
Montana
Min: $40.39 , Max: $66.31
Texas
Min: $38.27 , Max: $62.82
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About the department you will serve.
Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
About Us
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.
We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.
We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.