Amazon Worldwide Operations is looking for a Principal Program Manager to own strategic, tactical, cross-functional and technology projects and programs within Amazon Logistics (AMZL). This role requires inventing complex ideas, project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. A high level of cross-team coordination, project management and executive presentation skills are essential.
AMZL Worldwide Ops Integration (WWOI) Team focuses on mechanizing teams and delivering projects for AMZL by creating scalable solutions through standardized processes. This team is responsible for launching new programs in Amazon’s last Mile organization to help solve peculiar problems. The areas of focus include increasing Delivery Speed, increasing capacity through last mile network and reducing cost and, vertical Integration of new businesses in AMZL.
Key job responsibilities
– Manage full lifecycle of cross-functional programs with considerable impact across multiple organizations
– Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
– Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
– Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
– Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
– Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) Identify and mitigate risks (before they become roadblocks)
– Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
– Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
– Engage other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers
– Create, communicate, and manage budget for projects
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA
BASIC QUALIFICATIONS
– 7+ years of working cross functionally with tech and non-tech teams experience
– 7+ years of program or project management experience
– 7+ years of managing, analyzing and communicating results to senior leadership experience
– 7+ years of working cross functionally across several teams experience
– Bachelor’s degree
– Experience implementing repeatable processes and driving automation or standardization
– Experience defining program requirements and using data and metrics to determine improvements
– Experience defining and executing program requirements
PREFERRED QUALIFICATIONS
– Experience delivering projects within scope, time, budget and quality
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $111,100/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.