Agency : Department of Innovation and Technology
Posting Date: 10/13/23
Closing Date: 10/26/2023
Salary: $6,078 to $9,141 per month CBA Applies; (Anticipated starting salary for non-state $6,078/month)
Job Type: Salaried Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC063
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. A copy of your transcript must be uploaded for consideration.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 32005
Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Privileged Access Management Analyst working with Analysts and Architects of the Zero Trust / Least Privilege security model for the State of Illinois. This position will analyze and configure Zero Trust and Least Privilege controls in securing the enterprise resources from cyber-attack. In this role, you will perform daily review of request for elevated privilege from users and applications. The Privileged Access Management Analyst will configure PAM tools to allow access in the most secure way for user’s assigned job duties while limiting potential data breaches. The PAM Analyst coordinates with Vendors, the office of the Chief Information Security Officer and a team of technicians to provide confidentiality, integrity, and availability in a Zero Trust / Least Privilege model. If you possess these knowledges, skills, abilities and experience, we invite you to apply and join the DoIT Team!
As a State of Illinois employee, you receive a comprehensive benefits package including:
- Competitive Group Insurance benefits including health, life, dental and vision plans
- Flexible work schedules (when available and dependent upon position)
- 10-25 days of paid vacation time annually (10 days for first year of state employment)
- 12 days of paid sick time annually which carryover year to year
- 3 paid personal business days per year
- 13-14 paid holidays per year dependent on election years
- 12 weeks of paid maternity/paternity leave
- Pension plan through the State Employees Retirement System
- Deferred Compensation Program – voluntary supplemental retirement plan
- Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits follow this link:
https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Job Responsibilities
25% Under general direction, serves as a Privileged Access Management Analyst for the Department of Innovation & Technology (DoIT):
- Performs difficult and specialized professional and advisory functions in the Midrange Wintel Software Management Unit.
- Performs installations, system configurations, testing and implementation of application and Operating systems software with Least Privilege controls in a Zero-Trust model in an Active Directory environment in accordance with Agency requirements and IT policy in both physical and virtual server environments.
- Reviews and evaluates customer requests.
- Develops solutions to satisfy customer needs to ensure requests meet standards and procedures.
- Recommends software products for applications.
- Documents installations and enhancements.
- Maintains and coordinates software and servers with clients.
- Creates and modifies user and software policies to establish and maintain a Least Privilege and Zero Trust model.
- Utilizes VMware, Cyber Security and Microsoft Windows Server in the performance of duties.
25% Provides technical assistance to clients and technicians pertaining to software and operating systems and Least Privilege controls in a Zero-Trust model:
- Conducts reviews of software, components, and processes making written recommendations for modifications to provide availability, flexibility, and usability for the clients.
- Reviews, creates, or modifies current configurations and programs.
- Maintains established security processes for Risk Management and Remediation for Zero Trust and Least Privilege applied to users and applications, Web Applications, Operations Workflow, Data Classification and Management, or LAN and Network Services
- Monitors software and servers.
- Produces reports demonstrating efficacy of Zero Trust and Least Privilege controls.
- Utilizes network communication concepts and principles, including knowledge of server/client network configurations, routers, routing protocols, switches, firewalls, VPN, or Internet in performance of job duties.
20% Performs problem diagnostics on user and software access to systems:
- Evaluates and resolves problems when notified by recognized processes, clients, or technicians.
- Performs in the diagnosis and resolution of system software and user access.
- Serves as a liaison between agency customers and DoIT management and technicians for resolution of customer requirements.
- Monitors trouble ticket to ensure acceptable service levels to agencies within listed time frames are being met.
- Escalates time sensitive trouble calls to senior staff or appropriate vendor for faster resolution time.
15% Participates on projects as a team member and serves as a project coordinator for standard projects including small/medium size software installations and deployments:
- Determines and coordinates project components such as project scheduling and assignments.
- Assigns and reviews the work of project analyst staff.
- Provides expertise, guidance, and direction to staff.
- Reviews results and incorporates individual components of project into final products.
10% Keeps abreast of new developments in the Information Technology (IT) field:
- Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and maintain current on IT products, vendors, techniques, and procedures.
- Attends demonstrations and exhibitions related to assigned operations.
5% Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to completion of four (4) years college, with course work in computer science, or directly related field.
- Requires one (1) year of professional experience in systems services or a related Information Technology field.
Specialized Skills
- Requires one (1) year of professional experience coordinating, planning, and completing multiple priorities.
- Requires one (1) year of professional experience with VMware, Cyber Security and Microsoft Windows Server.
Preferred Qualifications (In Order of Significance)
- One (1) year of professional experience coordinating, planning, and completing multiple projects.
- One (1) year of professional experience with VMware, Cyber Security and Microsoft Windows Server.
- Extensive knowledge of technical concepts including Risk Management and Remediation for Zero Trust and Least Privlege applied to users and applications, Web Applications, Operations Workflow, Data Classification and Management, or LAN and Network Services.
- Working knowledge of Beyond Trust suite of security products, Systems Management Server (SMS), Windows Server Operating System and VMware.
- Working knowledge of Microsoft Active Directory users and computers.
- Working knowledge of network communication concepts and principles, including knowledge of server/client network configurations, routers, routing protocols, switches, firewalls, VPN, or Internet.
- Ability to analyze data logically and exercise sound judgment in defining and evaluating problems of an operational or procedural nature.
- Developed verbal and written communications skills to present technical information to others with clarity and precision.
- Ability to gain and maintain effective working relationships with associates, vendors, clients, and others.
Conditions of Employment
NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.
- Requires ability to travel.
- Requires ability to work overtime OR serve on an on-call basis.
- Requires ability to pass a position specific, agency required background check.
- Requires ability to work outside of normal business hours to meet deadlines.
- Requires ability to use agency-supplied equipment (cell phone, laptop, etc.).
- Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
- Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing or involves sitting most of the time with some pushing and pulling of arm or leg controls.
The conditions of employment listed are incorporated and/or related to any duties included in the position description.
Work Hours: 8:30am to 5:00pm, M-F
Work Location: 201 W Adams St Springfield, IL 62704-1874
Agency Contact: Bailey.Galle@Illinois.gov
Job Family: Science, Technology, Engineering & Mathematics
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
The Department of Innovation & Technology (DolT) is the state’s IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com