Job Description
Product Manager
Job Overview:
As the Product Manager you will work cross-functionally with business partners to synthesize and prioritize organizational goals and handle end-to-end management of Arctop’s existing product roadmap. You will maintain the product roadmap, processes, tools, and goals to manage projects in a dynamic and growing market.
Location: Hybrid (Must reside in Los Angeles, California. Arctop is located just north of LAX)
Responsibilities:
- Effectively manage Arctop’s existing product and help shape new features per client needs.
- Break down complex problems into steps that drive product development and work connecting technical and business worlds to guide products from conception to launch.
- Help further establish Arctop as a premier BCI company by presenting at industry events and creating materials for the Management team to present.
- Have the right blend of business and technical knowledge to understand this market well and Arctop’s position within it.
- Translate complex relationships and solutions into understandable and visual representations and strategies, as well as present these both internally and externally.
- Manage post-sales product support. Help clients troubleshoot issues and resolve pain points.
- Manage client relationships, support needs, and communicate new initiatives.
- Serve as a liaison between Arctop and customers and other stakeholders.
- Work with business partners, customers, and engineers to ensure that designs meet and exceed customer expectations.
- Conduct market research and create product roadmaps and priorities.
- Continuously gather customer feedback and refine products to exceed learner needs.
Qualifications:
- Bachelor’s degree or equivalent practical experience and at least 5 years of experience in product management or related technical role.
- Intimate familiarity with APIs and SaaS business models.
- A wellspring of knowledge about wearable products.
- Ability to sort through complex, conflicting information and identify what’s most important.
- Experience collaborating effectively with Engineering, Design, Finance, legal, and other teams to quickly deliver products that solve customers’ needs.
- Eagerness to take a hands-on approach and do whatever it takes to make the product and team successful.
- An entrepreneurial spirit and thrive in fast-paced, highly ambiguous environments.
- Passion for understanding customer needs and helping highly technical teams create simple, elegant solutions.
- Strong written and verbal communication skills with a talent for precise articulation of customer problems.
- Note: Applicants must be legally eligible to work in the United States.
Annual Salary Range*: $140,000 – $170,000 / year (plus performance bonus plan)
*The actual base pay is dependent upon a variety of job-related factors.
Benefits:
- Competitive compensation and equity package
- Company-sponsored healthcare, including Medical, Dental, and Vision
- 401k Retirement Savings Plan
About Arctop:
Arctop is a pioneering tech organization developing a state-of-the-art brain-computer interface. Our mission is to revolutionize neuroscience research by providing cutting-edge tools to our team and diverse clientele.
Arctop was founded by neuroscientist Dan Furman, Ph.D., and software engineer Eitan Kay to create high caliber brain-computer interface (BCI) technology that profoundly improves human life. Arctop’s machine learning software provides real-time decoding of brain data to provide actionable insights about an individual’s cognitive state. Arctop’s technology has been validated in peer-reviewed publications, granted multiple patents, and is in commercial use. The company values its culture of curiosity, kindness, inventiveness, teamwork, and unconventional problem-solving which continues to deepen as Arctop achieves new milestones and sees its technology reach a growing audience.
Arctop is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.