Overview
CNH Industrial is a world-class equipment and services company. Driven by its purpose of Breaking New Ground, which centers on Innovation, Sustainability and Productivity, the Company provides the strategic direction, R&D capabilities, and investments that enable the success of its five core Brands: Case IH, New Holland Agriculture and STEYR, supplying 360° agriculture applications from machines to implements and the digital technologies that enhance them; and CASE and New Holland Construction Equipment delivering a full lineup of construction products that make the industry more productive. Across a history spanning over two centuries, CNH Industrial has always been a pioneer in its sectors and continues to passionately innovate and drive customer efficiency and success, driven by its purpose of Breaking New Ground. As a truly global company, CNH Industrial’s 35,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world.
As the Product Performance Specialist for Dozers, Rough Terrain Forklifts you will solicit, collect, analyze, summarize, and present technical information and develop and propose product improvement programs.
Responsibilities
- Analyze warranty claims/data/statistics and assess concerns to quickly identify emerging issues to create technical improvement projects.
- Create and maintain Quality & Reliability Roadmaps for assigned product lines. Collaborate with Quality & Reliability Specialist to develop action plans to achieve short and long range improvement targets.
- Prioritize field Quality & Reliability issues through the Current Products Management process. Engage Global Product Support, Commercial organization and Platforms.
- Lead, organize, and liaise with professional teams/solution providers including engineering, manufacturing, supplier quality, and peers to drive field and internal problem resolution.
- Measure and analyze key performance indicators, develop improvement plans and communicate them to partners.
- Research and understand product, customer, and dealer dynamics to propose internal and field technical product improvement actions.
- Accurately estimate completion rates, parts, labor, travel, and other variable expenses associated with product improvement programs.
- Assure and support aggressive field execution of product improvement programs.
- Operate and perform at a high level within matrix organizations. Value diversity and creative solutions. Practice and encourage collaborative behavior. Keep our customers at the heart of our business and activities.
The salary range for this position is $88,000 – $127,000 annually
(Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
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Qualifications
Minimum Qualifications
- Bachelors Degree in Mechanical, Electrical or Agricultural Engineering
- 2+ years experience with automotive, agricultural or construction equipment.
Preferred Qualifications
- Three (3) or more years’ experience with Agricultural or Construction Equipment
- Three (3 or more years’ experience with root cause analysis and validation tools
- Three (3) or more years’ experience working with statistical tools and/or analytics
- One (1) or more years’ experience with project management and working with multi-functional teams.
Company Benefits
CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventative care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities. Click here for more information!
EEO
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal “EEO is the Law” poster and its supplement here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.
Read about our company’s commitment to pay transparency by clicking this link: pay transparency notice.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.