S&P Global Market Intelligence
The Role: Product Post Sales Integration Manager – Credit Analytics
The Grade: ( relevant for internal applicants only ): 10
The Location: New York, New York
The Team: The Credit Analytics Product team focuses on defining, managing and supporting data, analytics and workflow solutions for the suite of Credit Analytics products. This creative team collaborates cross sector and drives continuous improvements in product innovation and usability.
The Impact: Reporting to the Lead Pre and Post-Sales Integration, and in collaboration with Credit Product Specialists, this role will be responsible for the post sales integration for Enterprise Credit Analytics, ProSpread, and Climate Credit Analytics, to support a seamless process for client onboarding. The team will manage pre and post sales enterprise integrations, serve as subject matter experts on product functionality and work with the rest of the Product team, Credit Product Specialists, Commercial, and Market Development.
What’s in it for you?
• You are going to be working in a dynamic group with cross-functional resources and will be responsible for managing and supporting the pre-sales and onboarding of Credit Analytics customers
• In collaboration with Credit Product Specialists and Commercial, you will help implement a scalable enterprise pre and post sales process to support continual business growth
• Identifying trends in the market and working closely with clients and internal partners to identify and respond to meaningful developments
• You will be a contributor to the product roadmap, communicating the client needs to the Product Development and Market Development teams
• You will work closely with our clients, Commercial, Market Development, and Product Development teams to drive adoption of Credit Analytics products.
Responsibilities:
You are responsible for driving adoption of Credit Analytics products by addressing the clients pre and post sales needs, ultimately driving revenue by meeting the needs of current clients, displacing competitors, penetrating new markets, solving new problems, or selling to new client bases. Your job is to support the best possible experience for our clients, including:
• Helping integration of our Web Services
• Integrating with client Order to Cash, underwriting and financial spreading systems
• Working with our vendor to ingrate our offering
• Partnering with Credit Product Specialists and Commercial to support a seamless process from prospect to client onboarding, ensuring project success
• Coordinating the deployment of solutions in private clouds
• Supporting and executing on go-to-market strategies for product rollout/launch
• Supporting the Commercial, Product Development and Market Development team to build adoption of the product
Basic Qualifications:
• Demonstrated ability to manage scalable process
• In-depth knowledge and hands-on expertise in successfully leading client integrations
• Uses conceptual and innovative thinking (i.e. identifying new/different solutions) to solve issues. Looks beyond immediate problems for wider implications and determines best path forward.
• Strong meeting facilitation, communication and presentation/public speaking skills; excellent written and verbal communication skills
• History of working well in a group setting and proven ability to deliver results
• 5+ years in industry
• 2+ years in client facing role
Compensation/BenefitsInformation:
S&P Global states that the anticipated base salary range for this position is$85,000 to $105,000. Base salary ranges may vary by geographic location.
This role is eligible to receive S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires .
About Company Statement:
S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.
S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.
S&P Global Ratings offers critical insights for credit, risk and sustainable finance solutions that are essential to translating complexity into clarity, so market participants can uncover opportunities.
S&P Global Commodity Insights enables organizations to create long-term, sustainable value with data and insights for a complete view on the global energy and commodities markets.
S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand today’s market, reach more customers, and shape the future of automotive mobility.
S&P Dow Jones Indices provides iconic and innovative index solutions, bringing transparency to global capital markets.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
20 – Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 – Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings – (Strategic Workforce Planning)
Job ID: 281973
Posted On: 2023-04-07
Location: New York, New York, United States