Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
As a Professional Systems Administrator, you will be responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements.
Key Roles and Responsibilities:
- Performs software installations and upgrades to operating systems and layered software packages.
- Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.
- Monitors and tunes the system to achieve optimum performance levels.
- Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
- Ensures data/media recoverability by implementing a schedule of system backups and database archive operations.
- Supports media management through internal methods and procedures or through offsite storage and retrieval services.
- Develops and promotes standard operating procedures.
- Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
- Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.
- Nature of Contribution- Fully functioning technical professional. Develops new concepts, methods, and techniques.
- Knowledge – Subject matter expert within own discipline/ specialty area. Applies specialized knowledge of discipline/specialty area standards and processes to work. Integrates company experience and deep technical knowledge and has advanced understanding of select AT&T technologies, systems and/or procedures.
- Analysis and Problem Solving – Solves non-routine problems based on analysis of multiple factors. Independently identifies key issues, patterns, or deviations from norm. Works on problems requiring judgment and in-depth evaluation of multiple factors. Analyzes and interprets research to evaluate and recommend solutions.
- Independence – Guided by team goals and operational objectives. Applies judgment to determine appropriate processes and technical area standards to use and provides technical direction to others in own work area.
- Contribution to AT&T Technology – Key contributor on diverse projects of moderate scope. Recommends new procedures and processes to drive desired results.
- Communication- Explains advanced technical information to less experienced team members. Provides specialized technical guidance to others in work area. Builds productive internal/external relationships and collaborates with others in own team or across teams.
Experience & Qualifications:
- 5-8 years of relevant experience
- Strong administration skills on Windows, MS Exchange and Customer Service
- Knowledge of UNIX (Solaris, AIX, HPUX, Windows, Linux)
- Understanding of Change Management Life Cycle Principles
- System Support and Trouble Analysis skills (root cause analysis, alarm management platforms, troubleshooting, etc.)
- First level vendor certifications
Desired Qualifications:
- Knowledge of call processing
- Server & System Administration skills
- Knowledge of Analysis Tools (Access 7, GeoProbe, GSTool, RCATS)
- Hardware installation and repair skills
- Knowledge of OSI network protocol design
- Hardware/software skills necessary to support the telephony/voice infrastructure (Aspect, Avaya, Cisco, Nortel)
- Knowledge of Configuration, Backup, and Restoral processes necessary to support the telephony/voice infrastructure.
- Experience using and writing technical documentation.
- High level vendor certifications (i.e., CCNA)
Principal Functional Skills / Competencies associated with this Title:
- Client/Server Tools
- Effective Presentations
- Hardware Installation and Support
- Local Area Networks
- Network Administration
- Operating Systems and Environments
- Process Management
- Scripting Tools and Languages
- Server Software
- Software Installation and Support
- Storage Area Networks
- Storage Management
- Wide Area Networks
Education:
- Bachelor’s degree S in Engineering, Computer Sciences or other technical field
Notes:
- Technical Career Pathway (TCP) role
- Supervisory: No
- Additional skills / competencies may be added to this specific requisition.
- During the application process, you will be asked to provide your proficiency and experience with all the skills / competencies associated with the requisition.
- AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, and local laws.
Our Professional Systems Administrator s earn between $84,900 -$169800, not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you will lead transformation surrounded by trailblazing industry leaders like you. You will be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you are at in your career trajectory, you will be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you will be a part of something greater, do incredible things and be rewarded with a chance to change the world. Once you are part of our team, you will have an amazing compensation and benefits package, including bonuses, medical/dental/vision coverage, matching 401(k), tuition reimbursement, paid time off, discounted wireless and internet plans, and more!
Ready to join the #LifeAtATT? Apply today!
Requisition ID: 2329103 – Professional Systems Administrator