Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help close the global cloud skills gap, creating a world of builders and new possibilities for the AWS cloud? The AWS Training & Certification (T&C) team is looking for an experienced candidate to design, develop, and implement field/sales programs and tools that simplify and accelerate the acquisition of AWS cloud skills by our customers.
In the T&C Field Program & Operations team, you will define sales program requirements and outcomes by working closely with AWS field sales teams, partners, and customers to identify the barriers and challenges to obtaining AWS cloud skills. You will define program features, test program concepts, quickly prototype tools, and establish success metrics.
The ideal candidate has a strategic business background, deep understanding of the sales function, and technical fluency. You should have a demonstrated ability to think strategically about business challenges, establish relationships with both technical and non-technical field sales teams, and build analytical or financial models. You thrive on constantly improving the customer experience.
Key job responsibilities
Engage customers, partners, and field sales teams to understand the barrier to AWS skills acquisition.
Design and develop programs and/or tools/mechanisms that balance time-to-market, investment, and customer outcomes.
Define program release schedules and feature roadmap.
Test/prototype and iterate on new program/tool/mechanism features.
Create program metrics, reports, dashboards.
Support program implementation.
Create program sales assets, collateral, training, and documentation.
A day in the life
This role’s primary focus is working with customers, business analysts, business intelligence engineers, and data engineers across the world to deliver business insights, reports, and data. These insights will be used to make better business decisions. This is a customer facing role where the BIE will meet with customers to understand their data needs and works backwards to develop new data capabilities.
About the team
As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded employee and enable them to take on more complex tasks in the future.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
BASIC QUALIFICATIONS
7+ years of experience in sales programs or tools within the software, technology, or training industry
3+ years of experience working directly with sales teams focused on enterprise customers
Bachelor’s degree
PREFERRED QUALIFICATIONS
Experience with effectively communicating across organizations, geographies, and cultures
Experience working within the enterprise software and/or education industry is highly desired
Ability to use scripting or data science tools to analyze and manipulate data
Familiarity with market research concepts, and the ability to use survey tools to collect and analyze market/customer data
MBA
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107,100/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.